Bryce Shibata | Page 15

I brought in a 1999 Toyota Celica GT convertible with the intent of determining the work that needed to be done to maintain this car in a 'Classic' category over time. Mr. Shibata was most thorough in deter intent of determining the work that needed to be done to maintain this car in a 'Classic' category over time. Mr. Shibata was most thorough in determining from me what it is I would like to accomplish and within a current and future budget. The work performed by the service crew was exceptional; I now have a most thorough listing by priority of what I will need to accomplish over time and with an accompanying forecasted cost estimate. More

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I have been coming to this location for about 3 years alway friendly and familiar faces. Knowledgeable staff and even if there’s an issue the manager Val makes sure that you leave happy and all issues re alway friendly and familiar faces. Knowledgeable staff and even if there’s an issue the manager Val makes sure that you leave happy and all issues resolved. The customer service is great. More

by MCKAYLA101507 Verified Customer Verified Customer

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Although the cost of the repair was considerable, it could have been much worse. Thankfully my faith in Maita over the last 25 years was not frustrated by dishonesty. An initial diagnostic did not ade could have been much worse. Thankfully my faith in Maita over the last 25 years was not frustrated by dishonesty. An initial diagnostic did not adequately reveal a needed repair resulting in an increase in the potential cost. Recognizing that the diagnostic was inadequate, the service tech spoke to his manager and the additional cost was waived. I am elderly and retired and resources are limited, however, when it comes time to finally trade the old girl in, I will certainly return to Maita for what will be my last vehicle. Thank you so much. More

by LHC1053 Verified Customer Verified Customer

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Always easy to work with, they are professional, explains services that were completed and services that are still needed or future services. This is the first vehicle that I've taken to the dealer for serv services that were completed and services that are still needed or future services. This is the first vehicle that I've taken to the dealer for service and I feel reassured the work is done correctly. Thank you Maita Toyota. More

by GIGGLEROACH Verified Customer Verified Customer

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It is risky to make appointments based upon the estimate of the service time involved. Sometimes they get it right and sometimes you miss appointments. So far I am two of four: they got it right twice and of the service time involved. Sometimes they get it right and sometimes you miss appointments. So far I am two of four: they got it right twice and missed pretty badly twice. More

by BILLSULL Verified Customer Verified Customer

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I had a great service rep. Who kept me informed of everything that was happening. Thank you Bryce and to Ralph in parts. THANKS AGAIN everything that was happening. Thank you Bryce and to Ralph in parts. THANKS AGAIN More

by RLUERA5910 Verified Customer Verified Customer

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All staff members were very friendly. I didn’t have to All staff members were very friendly. I didn’t have to wait very long till i got rental car .i received more service than i expected. Thank you. All staff members were very friendly. I didn’t have to wait very long till i got rental car .i received more service than i expected. Thank you. More

by Younghae Verified Customer Verified Customer

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The service was fine and Bryce was great but just a little frustrating that my fuel tank recall first had to be inspected and now I’m waiting for a second appointment to replace the fuel tank. little frustrating that my fuel tank recall first had to be inspected and now I’m waiting for a second appointment to replace the fuel tank. More

by MARKINSAC Verified Customer Verified Customer

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Between my wife and I, we have purchased 4 vehicles from Maita (Shane Gozlou) and all have been serviced at Maita. We wouldn't even consider going anyplace else. Excellent dealership, in all respects. Ex Maita (Shane Gozlou) and all have been serviced at Maita. We wouldn't even consider going anyplace else. Excellent dealership, in all respects. Extra xxxxxxto Shane! He's a great person and represents Maita in an outstanding manner. All services Dept. people we've worked with over the years have been outstanding. More

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Excellent, timely service. Parts department is great to work with and the service advisors are professional, friendly, and efficient. The quality of the work performed on my vehicles continues to be excel work with and the service advisors are professional, friendly, and efficient. The quality of the work performed on my vehicles continues to be excellent. I believe Maita fosters a culture of excellent customer service that carries through with every department. It's refreshing and makes it easy to do business with Maita. More

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