Bryce Shibata | Page 16

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Glad Maita is taking care of my "senior car." All maintenance work for the last 17 years has been done by Maita. That's why my Highlander is still performing well and rolling. Staff is always goo All maintenance work for the last 17 years has been done by Maita. That's why my Highlander is still performing well and rolling. Staff is always good about explaining procedures to me and why needed. I trust Maita! More

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They will come and pick up my car I have two cars that needed safty recalls. Maita offered to pick up the car and return them, when finished, how great is that. they picked up both car I have two cars that needed safty recalls. Maita offered to pick up the car and return them, when finished, how great is that. they picked up both cars Wednesday, brought back one car that day, and the second car the next day. More

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Vehicle Service I have received consistently good service at this location and that was again my experience. Easy check in, no upscale for services, friendly and hel I have received consistently good service at this location and that was again my experience. Easy check in, no upscale for services, friendly and helpful staff More

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I am quite pleases with the service. I loved the idea of the pick up from my home and the delivery back home. I am handicapped and always need someone to come with me for service. and som I loved the idea of the pick up from my home and the delivery back home. I am handicapped and always need someone to come with me for service. and sometime there is no one available. The drivers were very nice and polite. The service advisor, Bryce Shibata, was also very helpful. More

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Great customer service Came in for a window replacement, Bryce was very helpful with working out the details on how to best handle claim with insurance company. Window fixed Came in for a window replacement, Bryce was very helpful with working out the details on how to best handle claim with insurance company. Window fixed as promised, awesome service. Thank you. More

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My car broke down. Towed to Maita. They fixed it overnight. The staff at Maita were helpful and efficient in solving the problems, I knew they would. I will stay with Maita for the long haul. The staff at Maita were helpful and efficient in solving the problems, I knew they would. I will stay with Maita for the long haul. More

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5k maintenance service Have had our vehicle serviced at this dealership even though it was not purchased from it. Have always had excellent service. The service writer is Have had our vehicle serviced at this dealership even though it was not purchased from it. Have always had excellent service. The service writer is knowledgeable and very courteous. Never have had a problem with any service performed and the work is completed timely even though the shop is very busy. More

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Routine maintenance Always helpful with timely service and pleasant staff. I have been coming to Maita for several years for service and the experience has always been p Always helpful with timely service and pleasant staff. I have been coming to Maita for several years for service and the experience has always been positive. More

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Lengthy---but satisfying Worked with Bryce Shibata for my 120,000 mile service---he's a credit to your outfit. Amiable, knowledgeable--he kept me posted on things I asked to Worked with Bryce Shibata for my 120,000 mile service---he's a credit to your outfit. Amiable, knowledgeable--he kept me posted on things I asked to be looked at & taken care of---& when I asked if there were any specials that might apply to this hefty service, he was able to accommodate me. It's always a happy thing when your car wash is working, too! More

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