Bryce Shibata | Page 4

Your dealership was prompt on time and courteous. The diagnosis of what was wrong with the car was. The diagnosis of what was wrong with the car was. More

by billpcox Verified Customer Verified Customer

Report | Print

Phenomenal. Great dealership. We have been with Maita Toyota since 2000 when we moved to Sacramento. We have over the years bought 3 brand new vehicles- 1 Coro Great dealership. We have been with Maita Toyota since 2000 when we moved to Sacramento. We have over the years bought 3 brand new vehicles- 1 Corolla, 2 bramd new Rav 4s and 1 used Rav 4. They are all XLE models. We also repair our vehicles at Maita Toyota. That means we trust them and I believe they trust us too. Anything Toyota is from Maita Toyota for us. More

by MOMOHMALLAH Verified Customer Verified Customer

Report | Print

The absolute best experience . From the moment I called the same day my concerns were addressed. Best service advisor Anthony Aldrete. From the moment I called the same day my concerns were addressed. Best service advisor Anthony Aldrete. More

by MYWEDDINGPASTOR Verified Customer Verified Customer

Report | Print

They provide great customer support. The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at dif The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at different points of the service/repair process. More

by wasiqg Verified Customer Verified Customer

Report | Print

Bryce kept me informed about what was happening with, and to, my Sienna. It was an unusual situation that was handled professionally and competently. to, my Sienna. It was an unusual situation that was handled professionally and competently. More

by gregg.peterson Verified Customer Verified Customer

Report | Print

Great service. Narvic my service writer did not wonder job. Keep up the great work. Narvic my service writer did not wonder job. Keep up the great work. More

by RHULOG Verified Customer Verified Customer

Report | Print

Easy to setup an appointment On time service Polite and freandly crews almost satisfied this dealership freandly crews almost satisfied this dealership More

by golubpavel60 Verified Customer Verified Customer

Report | Print

great service,Bryce was very informative and explained everything to great detail.I was very impressed everything to great detail.I was very impressed More

by paulgraz60 Verified Customer Verified Customer

Report | Print

As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More

Report | Print

Maita is a great dealership. We have 3 cars serviced at this locatin and it is always a great experience. We have 3 cars serviced at this locatin and it is always a great experience. More

by rhonnaty396 Verified Customer Verified Customer

Report | Print