Bryce Shibata
Bryce Shibata at Maita Toyota of Sacramento

Bryce Shibata | Page 4

Production Shop Advisor

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

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4.6
264 Reviews
4.6

264 Reviews

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264 Reviews of Bryce Shibata

July 13, 2026

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Employee Rating

I just learned from the invoice that my tires did not get rotated. I was not notified at all there was a problem. I am very disappointed with the service writer or the tech not reporting this issue at the ti More

by shcallejas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2026

Maita Toyota of Sacramento responded

Thank you for bringing this to our attention. We sincerely apologize for the disappointment and frustration caused by learning after the fact that your tires were not rotated. We completely understand why you would be upset, especially since you were not notified that there was an issue preventing the rotation from being completed. Clear communication is an important part of providing quality service. If a requested service cannot be completed for any reason, our team should explain the situation before the vehicle is returned so the customer understands what was and was not completed. We appreciate you sharing this feedback and will address it with our service team. We are sorry we did not provide the communication and attention to detail you deserved during your visit.

July 07, 2026

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The dealership provided everything required. The salesman provided all the asistance. All the enquiries done were all answered. The service was done promptly and my family members were well tr More

by ATMA_NAND
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Valadao , Vince hoang.

July 04, 2026

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I strongly recommend it, very standard and good quality! I have recently visited there, very different experience More

by Rasooliabdulwaheed
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA, Angel Cruz , Mike Latham, QERIM RACAJ, Dwayne Reyes

July 01, 2026

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Maita staff and techs are always honorable and helpful. Maita Toyota is the only dealer I will take me vehicles to More

by JHJQUEENER
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza, Val Valadez, Joe Valadao, Norbert Santos , Karina Gonzalez, Mike Latham

June 16, 2026

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From the time I purchased my 2025 Rav4 XSE Hybrid to the most recent scheduled maintenance, Maita Toyota has been nothing but a pleasure to deal with. The dealership is spotless, the staff is professional, More

by MHDesign
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Recommend Dealer
Yes

Other Employees Tagged: Angel Cruz , Nick Pruitt

June 06, 2026

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Great quality service in a an extremely fast amount of time. Thank you Maita Toyota. More

by stinsonmoms
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Recommend Dealer
Yes

June 03, 2026

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Working with Bryce was truly a positive experience. He listened carefully to my needs and provided excellent service More

by LENABATES
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Recommend Dealer
Yes

May 20, 2026

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Timely great service and always take care of me,. Only one way ride back is offered. Would be great if both ways of ride is offered. More

by jsgrewal09
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Recommend Dealer
Yes

May 10, 2026

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BRYCE SHIBATA: I want to give an extra special shout out to Bryce Shibata, Asst Service Manager at Maita Toyota. This guy knows Customer Service and is an outstanding Ambassador for Maita Toyota. Did I More

by NascarBilly
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jace Givens

May 02, 2026

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Employee Rating

Bryce Shibata’s CSR skills hits the stride of Maita’s reputation for excellent customer service. More

by JSA
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza

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