Bryce Shibata | Page 6

Very pleased they got me booked the day after I called for my appointment. Had to wait 25 minutes before being checked in. for my appointment. Had to wait 25 minutes before being checked in. More

by SACRAMENTOGO Verified Customer Verified Customer

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Got me in and out in less time than they said not too bad in a world of broken promises. in a world of broken promises. More

by cbethea71 Verified Customer Verified Customer

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This dealership is ok. Last time I went I waited 35 minutes to be helped while at least 10 other people who arrived after me were helped. Then when I went to pick up my car Last time I went I waited 35 minutes to be helped while at least 10 other people who arrived after me were helped. Then when I went to pick up my car they couldn’t find the paperwork. More

by lisaq Verified Customer Verified Customer

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I believed I was taken advantage of since the cost of calipers was $1000 so I declined to pay this price. Afterwards, I drove away without hearing my brakes squeak. Moreover, it took two long visits to calipers was $1000 so I declined to pay this price. Afterwards, I drove away without hearing my brakes squeak. Moreover, it took two long visits to fix the brake problem. It seems the agent was scamming me. More

by DARRELTHEMAN Verified Customer Verified Customer

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The only reason I got an update about my car was because I texted the dealer. They never called. It was also my 2nd trip in 2 weeks and I was told they had to rediagnose the issue. Toyota needs to do a bett I texted the dealer. They never called. It was also my 2nd trip in 2 weeks and I was told they had to rediagnose the issue. Toyota needs to do a better job of keeping notes that are easily transferable. More

by BG5 Verified Customer Verified Customer

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Satisfied with the results. Received complete report on repairs needed on my car. The cost of work done on my car were very reasonable. Thank you! Received complete report on repairs needed on my car. The cost of work done on my car were very reasonable. Thank you! More

by dpblupe Verified Customer Verified Customer

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The whole experience was a totally very satisfied and good interaction of positive result. Keep up the good job. good interaction of positive result. Keep up the good job. More

by ECAGUIN151 Verified Customer Verified Customer

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I brought my 2017 Tacoma in for service last Saturday. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. More

by highwycombe1980 Verified Customer Verified Customer

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New computer system had me waiting to check in for over 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because I did not respond soon enough. Company's should not take customer service out of play when implementing technology that is all electronic to the customer. IT IS STILL OK TO TALK TO THE CUSTOMER! The manager was nice enough to call me back about my concerns, even though I will need another trip to the service department. More

by jakelada Verified Customer Verified Customer

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As usual the experience at Maita Toyota was good. Norbert was very helpful and all process was smooth! Norbert was very helpful and all process was smooth! More

by rusetss Verified Customer Verified Customer

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