C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
157 Reviews
4.9

157 Reviews

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157 Reviews of C.J. Overman

May 20, 2025

Dealership Rating
Employee Rating

They are always nice and know what you’re looking for and know what vehicle to put you in that convenient and comfortable More

by Frances.torres226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

May 17, 2025

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Employee Rating

Very pleased with the service. Tim is very nice and considerate. Very helpful with any questions I may have More

by CMKUZNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 07, 2025

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Employee Rating

Very nice and personal. Very professional and polite. Move the process along in a timely manner More

by Cbranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 29, 2025

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Employee Rating

Scammed into buying extended warranties and gap and blah blah and still have to pay out the xxx prices to get serviced More

by jazzytheeilleststylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Feruito, Dylan Yavorsky

Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 15, 2025

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Employee Rating

Ganley Ford does a great job of finding the right car for the client.for the right price. C J Overman treats people like family. More

by ajeanpatt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback for C.J. and the team!

March 13, 2025

Dealership Rating
Employee Rating

Come see CJ! I felt like I was working with my best friend and not a used car salesperson. Because of my experience I drove away with more than I could have imagi More

by InNeedOfGreatCar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2025

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

Mar 16, 2025

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 10, 2025

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Employee Rating

They were very informative and helpful. Got everything done in a timely manner for me. More

by tjamison1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

Mar 11, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

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Employee Rating

CJ was very helpful and knowledgeable and answered all questions and was very patient very school and teaching us vehicle maneuver the vehicle and we will recommend her to friends and family More

by S.stevemellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Ken Stafford

Mar 11, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else CJ and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 08, 2025

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Employee Rating

Excellent service and customer assistance, great product quality , excellent facilities with excellent service and great staff . More

by Edgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Mar 08, 2025

Ken Ganley Ford Parma responded

Edgar, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 08, 2025

Dealership Rating
Employee Rating

Excellent service and good option for buy car;a person amable,respetuosa,buen servicio en todo More

by Kim Feliciano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Mar 08, 2025

Ken Ganley Ford Parma responded

Kim, Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

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