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C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 14

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
168 Reviews
4.9

168 Reviews

Write a Review

168 Reviews of C.J. Overman

May 05, 2022

Dealership Rating
Employee Rating

Very helpful and caring at first. Needed to come back in for service 2 days after purchase, which I was told was done the first time and was never done, had to come in again and wait More

by jboothe118
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tracy Sapienza

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May 07, 2022

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visits in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 29, 2022

Dealership Rating
Employee Rating

I enjoyed my experience with this Dealership. Pam my sales person was very detailed oriented. More

by jordanreighn74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Mark Rezzano, John Ruper , Ben Bruggeman, Brandon Taylor-Mitchell, Daniel Walker

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Mar 30, 2022

Ken Ganley Ford Parma responded

Jordan, Thank you for taking the time to share your thoughts on working with Pam and our team. We're glad to hear we delivered such a great experience!

Mar 30, 2022

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2022

Dealership Rating
Employee Rating

Great vibes and great customer service. They really helped me out against the odds of bad credit. More

by Ceoofbjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Tracy Sapienza

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Mar 28, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 27, 2022

Dealership Rating
Employee Rating

CJ was a awesome Salesperson. We would definitely work with her again if ever needed. More

by dkdrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Mar 28, 2022

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ganley Ford West. It is great to hear that CJ was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 24, 2022

Dealership Rating
Employee Rating

Our experience at Ganley Ford was exceptional and our salesperson C.J. Was amazing. I would definitely look at Ganley Ford for my next vehicle. More

by Lincolnman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 25, 2022

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that C.J. had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

March 22, 2022

Dealership Rating
Employee Rating

Everyone I encountered seemed to be as excited about my new vehicle as I was, and were all so nice! More

by jamesf1827
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 22, 2022

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 22, 2022

Dealership Rating
Employee Rating

Easy to work with, very friendly and efficient staff. CJ listened to what I was looking for, found me a great vehicle that had everything I wanted. Finance department put a few options in front of me, an More

by Jeffrey Giovinazzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

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Mar 22, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford West are glad to have you as a customer.

March 06, 2022

Dealership Rating
Employee Rating

This is my 3rd car from Ganley Ford. Great experience each time. Everyone involved was top notch and accomodating. More

by Skullkron
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

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Mar 07, 2022

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 26, 2022

Dealership Rating
Employee Rating

CJ was amazing! Tom, the general manager, went above and beyond to make the experience wonderful and easy! I’ll be a Customer for life! More

by LisaG0024
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Nick Feruito

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Feb 28, 2022

Ken Ganley Ford Parma responded

Hi Lisa, we are thrilled to hear that CJ and Tom took such great care of you and that they provided you with a wonderful & easy experience!! We really appreciate your business & thank you for the kind review! And we look forward to your next visit!

February 26, 2022

Dealership Rating
Employee Rating

Very nice dedicated to get you rolling awesome all a round thankfully Larry d Jones More

by rocky3brahmabull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Feb 28, 2022

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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