Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 13

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
168 Reviews
4.9

168 Reviews

Write a Review

168 Reviews of C.J. Overman

January 20, 2023

Dealership Rating
Employee Rating

My car a cord edge was titled as a pick up truck this is causing me issues now More

by Jacquelineverdile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman, John Ruper

Report | Print
Jan 23, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.

January 14, 2023

Dealership Rating
Employee Rating

It was okay. They directed me to a car that was great but more expensive than I wanted to pay. More

by Josdoliv
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito , Carlyle Franklin

Report | Print
Jan 15, 2023

Ken Ganley Ford Parma responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 15, 2023

Josdoliv responded

Not necessary, but thank you.

December 28, 2022

Dealership Rating
Employee Rating

I am very happy with my purchase and the process with Ken Ganley. Raptor bronco is amazing! More

by kblcwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

Report | Print
Dec 28, 2022

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

October 19, 2022

Dealership Rating
Employee Rating

Dave and the staff in services is great- just last few times it’s taken 6 days to get service completed due to short staff Working with cj was a dream when I got a new car More

by JILL_CASTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito , Dave Moga

Report | Print
Oct 20, 2022

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

October 16, 2022

Dealership Rating
Employee Rating

Have been coming here for 25 years and love them. Never had any problems or complaints and would never go any where else. More

by sressedout
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

Report | Print
Oct 17, 2022

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you for choosing Ken Ganley Ford West!

July 19, 2022

Dealership Rating
Employee Rating

They did some things to help but mostly just did what they needed to do to get the sale. Price ended up higher than we originally were told, and manager was rude when we complained after the sale because More

by Paulwordell
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Ruper, Nick Feruito

Report | Print
Jul 21, 2022

Ken Ganley Ford Parma responded

Hello, Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future.

Jul 22, 2022

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, Paul, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 15, 2022

Dealership Rating
Employee Rating

CJ was excellent salesperson and went out of her way to make sure I had the best car buying experience!!! More

by Dani484
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 16, 2022

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well with C.J. and we hope you enjoy your new vehicle. We truly appreciate your feedback!

May 31, 2022

Dealership Rating
Employee Rating

everyone very nice,polite and helpful. very clean and comfortable atmosphere. worker keep you informed of progress. More

by millifae
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

Report | Print
Jun 01, 2022

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!

May 24, 2022

Dealership Rating
Employee Rating

Danny was able to get me what I wanted with the budget I had. Thank you to Ganely Ford West! More

by Shelby
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Daniel Walker

Report | Print
May 25, 2022

Ken Ganley Ford Parma responded

Thank you for your business and this review, Shelby. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2022

Dealership Rating
Employee Rating

I was pleased with the way I was treated from the sales person to the sales manager. More

by albertovermanjr
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

Report | Print
May 10, 2022

Ken Ganley Ford Parma responded

Albert, Thank you so much for choosing Ken Ganley Ford West! Congrats on your new purchase, and let us know if we can be of any more assistance!

1
...
12
13
14
...
17

Dealership Inventory (260 Vehicles)

new 2026 Ford Escape car, priced at $33,709
2026 Ford Escape
new
VAPOR BLUE METALLIC exterior
Automatic
All-wheel Drive
$33,709
View Details
new 2025 Ford F-150 car, priced at $73,901
2025 Ford F-150
new
SPACE WHITE METALLIC exterior
Automatic
Four-wheel Drive
$73,901
View Details
used 2018 Hyundai Sonata car, priced at $15,194
2018 Hyundai Sonata
used
Machine Gray exterior
Automatic
Front-wheel Drive
$15,194
View Details
new 2026 Ford Escape car, priced at $32,440
2026 Ford Escape
new
STAR WHITE METALLIC TRI-COAT exterior
Automatic
All-wheel Drive
$32,440
View Details
new 2025 Ford Transit-250 car, priced at $45,209
2025 Ford Transit-250
new
OXFORD WHITE exterior
Automatic
Rear-wheel Drive
$45,209
View Details
new 2026 Ford Bronco car, priced at $88,095
2026 Ford Bronco
new
AVALANCHE GRAY exterior
Automatic
Four-wheel Drive
$88,095
View Details
View All Inventory