C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 7

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
175 Reviews
4.9

175 Reviews

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175 Reviews of C.J. Overman

August 26, 2024

Dealership Rating
Employee Rating

They had the car we wanted. CJ our sales associate was knowledgeable. We drove our car home the same day More

by No
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Ken Stafford

Aug 27, 2024

Ken Ganley Ford Parma responded

Thank you for your review and kind words for C.J.! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Aug 31, 2024

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

July 09, 2024

Dealership Rating
Employee Rating

The whole experience was great. Everyone was super nice and willing to help. CJ did a great job making sure I understood all the car features and helped me set up Ford pass on my ph More

by elvismemphis27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

Jul 09, 2024

Ken Ganley Ford Parma responded

Elvis, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. C.J., Tracy, and our team appreciate your business and hope to see you again soon!

July 01, 2024

Dealership Rating
Employee Rating

Great dealership and fantastic sales men and sales women, assisting you. Best people in the world. More

by lavonknowles245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Dan Overman, Tracy Sapienza, Madelyn Vega , Annee Close, Mike LaScola, Dave Moga

Jul 01, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 17, 2024

Dealership Rating
Employee Rating

My experience was great. We had CJ as our sales rep. She did a great job of showing me and my wife around and finding exactly what I was looking for. I would definitely recom More

by Crichardson14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Jun 18, 2024

Ken Ganley Ford Parma responded

At Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad you enjoyed your experience with C.J., and it was a pleasure having you at the dealership. We appreciate your review!

June 12, 2024

Dealership Rating
Employee Rating

Very nice, peaceful, un-rushed atmosphere. Even though CJ had to show me several different cars, she never lost her patience or rushed me! More

by ssoosa48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Jun 12, 2024

Ken Ganley Ford Parma responded

We are very happy to hear that C.J. provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2024

Dealership Rating
Employee Rating

CJ was excellent. I found out later that the tires on the new car had been marked because they had defects on them. I'm not sure what to do about it. I was told to dem More

by coachtishjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 12, 2024

Dealership Rating
Employee Rating

They offer me 0 percent financing and 0 down. I really like that. CJ also help me out choose the nice vehicle. I would recommend Ford dealership to my friends and family. More

by syedaejaz428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with C.J. here at Ken Ganley Ford Parma.

Apr 13, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 09, 2024

Dealership Rating
Employee Rating

CJ was just awesome. She took a lot of time with us letting us know everything about the car. She was patient with the different models we were looking at and I have ne More

by Cheri Wilmoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Apr 09, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, Cheri, and we hope to see you again!

April 02, 2024

Dealership Rating
Employee Rating

CJ did a wonderful job listening to our needs and helping us find the perfect vehicle! More

by Faithkeepers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Apr 03, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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