C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 6

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
173 Reviews
4.9

173 Reviews

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173 Reviews of C.J. Overman

October 15, 2024

Dealership Rating
Employee Rating

I do not normally respond to surveys but in this case, I felt i needed to do it. I was an out of state buyer which made things a little more complicated. I had a lot of questions from the start and CJ was t More

by Larry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Oct 15, 2024

Ken Ganley Ford Parma responded

Larry, Thank you so much for your wonderful review! We are thrilled that CJ had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

October 10, 2024

Dealership Rating
Employee Rating

George was wonderful. He was very polite and explained everything and let me know what I should look for in my next service. More

by tfwskate117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 11, 2024

Ken Ganley Ford Parma responded

It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Oct 13, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

Dealership Rating
Employee Rating

The dealership is fun thanks to Dave Moga, C. J. Overman and others. Dave and Cindy should be given large bonuses and big pay increases. They are the workhorses of the dealership. Please write ba More

by danjplatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou , Dave Moga

Oct 04, 2024

Ken Ganley Ford Parma responded

Thank you, Dan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dave and Cindy here at Ken Ganley Ford Parma.

Oct 05, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dave and Cindy at Ken Ganley Ford Parma! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Ford Parma!

October 03, 2024

Dealership Rating
Employee Rating

Excellent service Co workers really nice and ready to help. Thanks for doing great job More

by frankgarza1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Austin Simpson, George Bode, Madelyn Vega , Chris 'Bubba" Andrade, Mike LaScola, Kenneth Miller, Fernando Rodriguez

Oct 03, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Frank! We sincerely value your business and look forward to your next visit.

September 20, 2024

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Employee Rating

very welcoming environment. Every staff member cares a lot about each customer and will go out of their way to help any way they can. More

by nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace

Sep 20, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Nicole! We sincerely value your business and look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

Cj is absolutely wonderful ans we will always stick with her but John Ruper is not good in the customer service department and was screaming at me and my wife whole putting down another dealership, Cj and t More

by Didonato63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 10, 2024

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Employee Rating

The staff was excellent! The purchase was made easy, and I will be back again despite the long travel time for me. More

by jtimcik1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Ken Ganley Ford Parma responded

Thank you! C.J. and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

August 29, 2024

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Employee Rating

Very friendly and professional. A lot of choices to choose from. I was very happy with my experience. More

by Lisabania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Aug 31, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Dealership Rating
Employee Rating

They had the car we wanted. CJ our sales associate was knowledgeable. We drove our car home the same day More

by No
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Ken Stafford

Aug 27, 2024

Ken Ganley Ford Parma responded

Thank you for your review and kind words for C.J.! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Aug 31, 2024

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

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