C.J. Overman | Page 6

The customer service was excellent provided by Mr. Bolagi Adeyeemi. The Ken Ganley Parma dealership offered all the help needed to make my purchase run smoothly. I would recommend anyone in need of tra Bolagi Adeyeemi. The Ken Ganley Parma dealership offered all the help needed to make my purchase run smoothly. I would recommend anyone in need of transportation to check out Ken Ganley Ford Parma. More

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Went to dealer with a few preferences in a Ranger. They managed to find my new truck with my specific color and interior. Almost painless. Would recommend! They managed to find my new truck with my specific color and interior. Almost painless. Would recommend! More

by TBARCIKOWSKI Verified Customer Verified Customer

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I do not normally respond to surveys but in this case, I felt i needed to do it. I was an out of state buyer which made things a little more complicated. I had a lot of questions from the start and CJ was t felt i needed to do it. I was an out of state buyer which made things a little more complicated. I had a lot of questions from the start and CJ was there to gather responses and helping me navigate through the process. All of my questions were answered on a timely basis. The transaction went very smoothly and the outcome was very positive. More

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George was wonderful. He was very polite and explained everything and let me know what I should look for in my next service. He was very polite and explained everything and let me know what I should look for in my next service. More

by tfwskate117 Verified Customer Verified Customer

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The dealership is fun thanks to Dave Moga, C. J. Overman and others. Dave and Cindy should be given large bonuses and big pay increases. They are the workhorses of the dealership. Please write ba J. Overman and others. Dave and Cindy should be given large bonuses and big pay increases. They are the workhorses of the dealership. Please write back to me and let me know when Dave and Cindy receive their bonuses. Also, let me know what happens to the information in these surveys. More

by danjplatten Verified Customer Verified Customer

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Excellent service Co workers really nice and ready to help. Thanks for doing great job help. Thanks for doing great job More

by frankgarza1961 Verified Customer Verified Customer

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very welcoming environment. Every staff member cares a lot about each customer and will go out of their way to help any way they can. Every staff member cares a lot about each customer and will go out of their way to help any way they can. More

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Cj is absolutely wonderful ans we will always stick with her but John Ruper is not good in the customer service department and was screaming at me and my wife whole putting down another dealership, Cj and t her but John Ruper is not good in the customer service department and was screaming at me and my wife whole putting down another dealership, Cj and the other man outside was shocked at his horrible behavior towards us and we almost walked out on the deal but didn't want to do that to Cj. Also Nick Feruito was very unprofessional saying what a mistake we made with my wife's explorer just because we got it somewhere else. The whole experience was probably the worst we've experienced but not to be taken out on Cj because she's a wonderful person and we'll always stick with her for our cars. More

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The staff was excellent! The purchase was made easy, and I will be back again despite the long travel time for me. The purchase was made easy, and I will be back again despite the long travel time for me. More

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Very friendly and professional. A lot of choices to choose from. I was very happy with my experience. A lot of choices to choose from. I was very happy with my experience. More

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