Candy Strawn

Customer service even when buying a new car for cash is abysmal. Went in, no one offered me even a bottle of water. Car purchased, and delivery was "here's your car". In the past, I sat in the car with s abysmal. Went in, no one offered me even a bottle of water. Car purchased, and delivery was "here's your car". In the past, I sat in the car with sales person as they went thru some of the car features. I have two anti rust hole plugs in my glove box-don't know what they are for. Paid cash, and was rushed out of there. Noticed a dent on the car afterwards, car mats were dirty and glass was smudged. they did have two cars, but never offered to get the color I really wanted. Very disappointing. More

by rmannino Verified Customer Verified Customer

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The staff I spoke to were very helpful. I am satisfied with the service at this dealership. I am satisfied with the service at this dealership. More

by Rachel Verified Customer Verified Customer

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by Steve S. Verified Customer Verified Customer

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Fadi and Dariush both seemed more interested in moving on to their next customers than with spending time with me to go over details of the car I was purchasing. I felt rushed through the entire process. We to their next customers than with spending time with me to go over details of the car I was purchasing. I felt rushed through the entire process. We had to make a return trip to the dealership to get answers on items that should have been covered on the checklist when I picked up the car. Candy was very helpful on our return visit, answering all of our questions in detail. So far we are pleased with the car, but we could’ve bought it at any Toyota dealership. I’ve bought three cars previously at Kings Toyota in Cincinnati, all were positive experiences. More

by mmauck02 Verified Customer Verified Customer

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I had an easy and efficient experience with everyone who assisted me. My questions were answered and the whole process was quickly done and done well. assisted me. My questions were answered and the whole process was quickly done and done well. More

by purplebutterfly41 Verified Customer Verified Customer

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Very professional. Worked with us to secure what we wanted. Too long a wait for finance however. Worked with us to secure what we wanted. Too long a wait for finance however. More

by wilmspg Verified Customer Verified Customer

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Jeff did a fantastic job, very prompt service so much so we bought not one but 4 brand new trucks from him. My last sales rep I think her name was candy or something like that was great until after the sale we bought not one but 4 brand new trucks from him. My last sales rep I think her name was candy or something like that was great until after the sale. She then wouldn't return a single phone call ( and I left many ) so I asked for a new salesman and that's when Jeff came in. We buy trucks every single year and from now on Jeffs my only salesman ! More

by mosquitopolicepro Verified Customer Verified Customer

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Candy was an excellent sales person as she was direct and to the point. It was a very straight forward and fast process. to the point. It was a very straight forward and fast process. More

by brian_kessler Verified Customer Verified Customer

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Dealership has great selection and pricing. I had an amazing time dealing with sales person Candy I had an amazing time dealing with sales person Candy More

by hemshah449 Verified Customer Verified Customer

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