CarPro Show | Page 10

Outstanding experience in buying a new vehicle! My experience buying a new 2015 Ford Escape SE at 5-Star Ford in North Richland Hills could not have been better! The great incentives of 0% for 72 m My experience buying a new 2015 Ford Escape SE at 5-Star Ford in North Richland Hills could not have been better! The great incentives of 0% for 72 months and $1.000 cash back on 2015 cars and SUVs got my attention! In addition, another $500 military discount! Through the Car Pro website, I e-mailed 5 Star Ford NRH direct with a short note about my interests and my trade-in. Within about 10 minutes I received an e-mail back recommending the best way for me to proceed, along with some really great estimates of how a deal could work out with my trade-in! I went to 5 Star NRH the next day and in practically no time, I was in my new Escape for a test drive, got back, and with a big thumbs up I was in the Finance office wrapping things up! This was my 3rd new Ford purchase in a row from Sam Pack's 5 Star Ford in NRH! This is where I'll buy my 4th when the time comes!! Everyone involved was absolutely great! More

Helpful 1

Report | Print

Great buying experience I worked with Chad Ritter in Internet Sales and the process could not have been easier. He was very transparent in working through the numbers. I go I worked with Chad Ritter in Internet Sales and the process could not have been easier. He was very transparent in working through the numbers. I got the exact truck I wanted at what I feel is a very fair price. I would highly recommend the dealership and Chad. More

Helpful 0

Report | Print

Pleasant experience Mark Lancaster was great in getting the pricing the way i wanted and then getting it ready for a quick process. Wanted some after market items, Worke Mark Lancaster was great in getting the pricing the way i wanted and then getting it ready for a quick process. Wanted some after market items, Worked with me to get them ordered then finance was very competent and fast. All you can ask for in making a ,purchase of a new vehicle. More

Helpful 0

Report | Print

Quick, hassel free buying experience. Rick Dike at Five Star Ford made my buying experience very easy. His team went above and beyond to make my car transaction and purchase go seamless. T Rick Dike at Five Star Ford made my buying experience very easy. His team went above and beyond to make my car transaction and purchase go seamless. There was no wasted time from the time I walked into the dealership, from selecting my new Explorer thru signing all the paperwork. More

Helpful 0

Report | Print

No pressure My son and I were both looking for new Ford vehicles. Sam Limo spent hours with us looking at new trucks and SUVs. My son ended up purchasing a certif My son and I were both looking for new Ford vehicles. Sam Limo spent hours with us looking at new trucks and SUVs. My son ended up purchasing a certified used Ford truck. I am still trying to decide which new truck to buy, but you can bet when I finally decide, I will complete the deal with Sam. More

Helpful 0

Report | Print

These guys know how to treat a customer! If you are looking for a car this is the place to go. Ask for Rick Dike; the kind of person you just instantly like. If you are looking for a car this is the place to go. Ask for Rick Dike; the kind of person you just instantly like. More

Helpful 0

Report | Print

F 150 Purchase Another Great buying experience at Five Star Ford. Rick made this my easiest truck buying transaction ever - very refreshing from start to finish. T Another Great buying experience at Five Star Ford. Rick made this my easiest truck buying transaction ever - very refreshing from start to finish. The "Support Staff" took care of my needs and answered my questions - I could not be more pleased. (Total elapsed time at dealership 2 - 2 1/2 hours) Thanks, Gene More

Helpful 0

Report | Print

The right business, the right experience! From start to finish a grade "A" organization! From the sales process to the "Tutman experience" (The finance gentleman who exceeded my expectations" From start to finish a grade "A" organization! From the sales process to the "Tutman experience" (The finance gentleman who exceeded my expectations" I was extremely impressed. I will refer and continue to do business with this organization moving forward. More

Helpful 0

Report | Print

Another Ford Focus Another Great Lease Deal This is the second Focus SE that I have leased at Five Star at North Richland Hills with Justin. This time the car was for my second oldest son who's This is the second Focus SE that I have leased at Five Star at North Richland Hills with Justin. This time the car was for my second oldest son who's older car was worn out. On the last day of some lease specials, Justin was able to locate a white Focus that Sam wanted and get it done for us. They were busy last night as Ford and the dealership were closing out their specials, but Justin kept the process moving and Bob in Finance got us done in quick fashion. This was my son's first car buying/leasing experience which will build his credit with Ford behind the lease. I must also say the Ford Motor Credit was great with us on the last lease so I expect no problems with them on this lease for Sam. It is easy to see why the Car Pro Show recommends the Sam Pack family of dealerships when you have great people like Justin and Bob. Oh let me not forgot to say thanks to Sam in aftermarket sales as well. He put together a great deal for my son on window tint package just like he did for me on my Focus lease a couple of years ago. More

Helpful 0

Report | Print

2015 Edge Lease The group that interacted with us was not only professional, but incredibly efficient. They were exceptionally knowledgeable, and made the transaction The group that interacted with us was not only professional, but incredibly efficient. They were exceptionally knowledgeable, and made the transaction enjoyable (which is typically a rarity in the car buying experience). We were introduced to Five Star NRH by Jerry Reynolds (the Car Pro) and this deal represents the fourth vehicle we have purchased (or now leased) through his recommendations. Clearly, he knows some of the "BEST" dealers in the automotive world...which Five Star Ford NRH now joins from our perspective. More

Helpful 0

Report | Print