Carlos Alcantar
Carlos Alcantar at Family Hyundai

Carlos Alcantar | Page 10

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
208 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

4.7

208 Reviews

Write a Review

208 Reviews of Carlos Alcantar

March 02, 2022

Dealership Rating
Employee Rating

The wait was way to long for an oil change. I waited 3 hours. That is way to long. More

by PMINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 19, 2022

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 26, 2022

Dealership Rating
Employee Rating

Painless experience. Everything including all paperwork and car features were explained perfectly. Everyone was very friendly. More

by mijs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

Feb 28, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 11, 2022

Dealership Rating
Employee Rating

Colin is the best always going out of his way to take care of us! Al is great also! Carlos is our excellent salesman!! More

by Jprado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons , Joe Panici

Feb 11, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 08, 2022

Dealership Rating
Employee Rating

Family Hyundai is a warm and professional place. Carlos is knowledgeable and will work with you to get the best deal possible More

by morganochoa03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2022

Family Hyundai responded

It's great to hear that Carlos was able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

December 27, 2021

Dealership Rating
Employee Rating

Carlos was a pleasure to deal with. He was prompt returning calls and honest to deal with. I will recommend to others. More

by garga39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Carlos and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 13, 2021

Dealership Rating
Employee Rating

Family Hyundai makes the buying process easier than most dealerships. Looking forward to the lifetime power train warranty. More

by MisterRoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Dec 13, 2021

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 02, 2021

Dealership Rating
Employee Rating

My first time at a Hyundai dealership and my first purchase of a Hyundai! Our salesperson, Carlos was very helpful and professional. Al and Chris in customer relations do a fantastic job and are ver More

by DoubleD
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Nov 02, 2021

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2021

Dealership Rating
Employee Rating

Friendly, helpful, and ready to do business. Helped us find the vehicle we were looking for in the price range we needed. More

by jboom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

September 18, 2021

Dealership Rating
Employee Rating

Ricky the salesman was great we waited almost an hour for finances other than that it was fine More

by barbarapetrick
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi , Joe Panici

Sep 19, 2021

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ricky met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 02, 2021

Dealership Rating
Employee Rating

Carlos was a great sales person, he never pressured us. We said we wanted to go home and talk it over, and he said fine. Well, 90 minutes later we called him and said we are on our way. The processing was More

by LUCKYLOTTO02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

Sep 02, 2021

Family Hyundai responded

It's fantastic to hear that Carlos provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai!

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