Carlos Alcantar
Carlos Alcantar at Family Hyundai

Carlos Alcantar | Page 11

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.8
209 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

4.8

209 Reviews

Write a Review

209 Reviews of Carlos Alcantar

September 02, 2021

Dealership Rating
Employee Rating

Carlos was a great sales person, he never pressured us. We said we wanted to go home and talk it over, and he said fine. Well, 90 minutes later we called him and said we are on our way. The processing was More

by LUCKYLOTTO02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

Sep 02, 2021

Family Hyundai responded

It's fantastic to hear that Carlos provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai!

August 08, 2021

Dealership Rating
Employee Rating

Everyone was nice and efficient. Carlos took great care of us and explained the suv to us thoroughly. Thank you Carlos. We love our Tucson. More

by HOLLYS627
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Aug 09, 2021

Family Hyundai responded

Hello Holly, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Carlos, and it was a pleasure having you at the dealership. We appreciate your review!

July 23, 2021

Dealership Rating
Employee Rating

The price was great but I think that was due to the fact that it had a dent, which I knew about, and Inside the car had that cigarette smell. I noticed afterward, one of the tires was very damaged and the More

by JANETROD1977
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 09, 2021

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 19, 2021

Dealership Rating
Employee Rating

Really had a great shopping experience with my salesman Carlos. His professionalism and knowledge of all the vehicles and their features was unsurpassed! Bought my dream car! Second purchase in one year ! More

by crisak24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Carlos and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

July 13, 2021

Dealership Rating
Employee Rating

Everything was great,I will definitely be coming back here for another new car purchase and I will also definitely recommend this place to friends and family. More

by MURUKASG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Lechowicz, TJ Schmitt

Jul 14, 2021

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 30, 2021

Dealership Rating
Employee Rating

Thank you to Carlos, Al, & Sonata!! You all ROCK!!! A. Lyons More

by ALYONS1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri , Sonata Bartkus, Kelly Kuckelman

Jun 30, 2021

Family Hyundai responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to sharing this five-star review with Carlos, Al, and Sonata.

June 12, 2021

Dealership Rating
Employee Rating

Carlos was my salesman when we bought a car 11 months ago He was our go to salesman for our second purchase. Very knowledgeable on all the features of vehicle we purchased.! Will see him again next time we b More

by crisak24
Recommend Dealer
Yes
Jun 13, 2021

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai! We'll be sure to pass along your kind words to Carlos. We appreciate your business and look forward to working with you on car number three!

May 28, 2021

Dealership Rating
Employee Rating

Excellent service,friendly atmosphere excellent all the way around. Carlos was great,and very knowledgeable about the product he was selling.It can get very frustrating On a new car purchase when you’re de More

by MURUKASG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 27, 2021

Dealership Rating
Employee Rating

They don't want to negotiate as well as another dealer I went with. They likely lost 2 sales as my wife's car is coming off lease soon. More

by RACERMIKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kelly Kuckelman, Joe Panici

May 27, 2021

Family Hyundai responded

Mike, sorry that you cannot just make up an address so that you can save taxes and monthly payment. The address has to be verifiable with the lender that you provided. Have a great day!

May 12, 2021

Dealership Rating
Employee Rating

Carlos Alcatraz was a good salesman. He was very helpful, he solve the problem they had with adding up numbers. I will refer Carlos as a salesman for future car sales. More

by BONESTITCHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri , Joe Panici

May 13, 2021

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Carlos and hope you enjoy your new vehicle. We truly appreciate your feedback!

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