Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown | Page 6

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.8
78 Reviews
4.8

78 Reviews

Write a Review

78 Reviews of Carlos Brown

September 17, 2023

Dealership Rating
Employee Rating

Unprofessional service there was multiple lies told by seller motor had a ticking noise on cold start so they warmed before showing me and then rushed into purchase a agreement I called and talked to ma More

by Mike nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Yoder, Montel Timmons , Brent Harris, Dylan Wilhelm

September 07, 2023

Dealership Rating
Employee Rating

My experience at Shottenkirk West Burlington was AMAZING! ! I had a vehicle picked out but that didn't workout with what I wanted to spend, but they made sure that I got what I wanted in a vehicle! Low miles More

by aneyhe81
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder , Dylan Wilhelm

Sep 08, 2023

Shottenkirk Superstore responded

aneyhe81, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at aneyhe81!

September 07, 2023

Dealership Rating
Employee Rating

I Purchased, a beautiful car and had a very comfortable experience throughout the process. Thank you! More

by JULIEBURAU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Wilhelm

Sep 08, 2023

Shottenkirk Superstore responded

JULIEBURAU, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at JULIEBURAU!

September 03, 2023

Dealership Rating
Employee Rating

We loved buying our vehicle here. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. More

by jordjjma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Joe Gates, Keith Foster, Matt Luers, Lucas Newlan, Montel Timmons , Brent Harris, Alex Nguyen, Dylan Wilhelm

Sep 06, 2023

Shottenkirk Superstore responded

jordjjma, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 02, 2023

Dealership Rating
Employee Rating

Excellent experience. Had a fun and hassle free car buying experience. Great service and explanation of all the car’s features as well as a good rundown of my finance op More

by griffindj29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

Sep 06, 2023

Shottenkirk Superstore responded

griffindj29, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 28, 2023

Dealership Rating
Employee Rating

My Wife shopped for a vehicle for over a year and Matt was there all the way and helped us considerably! Carlos drove a hard bargain but in the end we walked away very satisfied, not our first purchase fr More

by USMADE1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers

Sep 03, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 26, 2023

Dealership Rating
Employee Rating

This is my 2nd vehicle that I have purchased from Shottenkirk and have yet to have any issues. Already planning my next purchase in a few years. More

by SDBISHOP12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ephraim Twillie

Aug 27, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 25, 2023

Dealership Rating
Employee Rating

Montel Timmons was super helpful, and such a friendly person. The Shottenkirk Superstore was a friendly environment with help around every corner. More

by KHOSCHEK88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Foster, Montel Timmons

Aug 27, 2023

Shottenkirk Superstore responded

KHOSCHEK88, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 22, 2023

Dealership Rating
Employee Rating

They were very courteous and informative. Dylan was very professional and polite. Everyone was very nice there. Great atmosphere. More

by barbara.copley56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Wilhelm

Aug 23, 2023

Shottenkirk Superstore responded

barbara.copley56, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 19, 2023

Dealership Rating
Employee Rating

Everyone was very helpful. We were given a very fair amount for our trade without haggling and the price didn't change from the time we made the deal until our new vehicle arr More

by PCBACP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ephraim Twillie

Aug 21, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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