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Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown | Page 5

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.9
83 Reviews
4.9

83 Reviews

Write a Review

83 Reviews of Carlos Brown

April 24, 2024

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Employee Rating

Very nice dealership. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. More

by ALLYSSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates , Brent Harris

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Apr 25, 2024

Shottenkirk Superstore responded

ALLYSSA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

March 28, 2024

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Employee Rating

Love Matt Luers! Thought I should have been given a better rate and a lower cost for my warranty. More

by KEENEEN23BRADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Dave Savage , Matt Luers

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Mar 29, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

February 24, 2024

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Employee Rating

Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. More

by KCFOLGER43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brooks, Joe Gates, Keith Foster, Matt Luers

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Feb 26, 2024

Shottenkirk Superstore responded

KC, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 07, 2024

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Employee Rating

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o More

by JOCARNES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Justin Yoder, Joe Gates , Dylan Wilhelm

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Feb 08, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

January 16, 2024

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Employee Rating

Everyone was very helpful and the overall experience was great. We are very happy with our vehicle and Shottenkirk More

by JUDYGOLLIHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

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Jan 17, 2024

Shottenkirk Superstore responded

JUDY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 28, 2023

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Employee Rating

We love Shottenkirk! We have worked with Montel twice and Carlos 3 times. Always wonderful. More

by hjsullivan4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Matt Luers, Montel Timmons , Ephraim

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Dec 28, 2023

Shottenkirk Superstore responded

hjsullivan, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

December 16, 2023

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Employee Rating

Every employee I dealt with was very helpful and knowledgeable. They were actually so good I was suspicious. As it turned out it was the best new car purchase experience I've ever had. More

by PETE MITCHELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Nguyen, Troy Patterson

Print
Dec 17, 2023

Shottenkirk Superstore responded

PETE MITCHELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 13, 2023

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Employee Rating

Good caring group of professionals. Outstanding. Service departments sell themselves, Shottenkirk ranks right up there. More

by RHPEIRCE50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Matt Luers , Dylan Wilhelm

Print
Dec 13, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 23, 2023

Dealership Rating
Employee Rating

Very helpful and knowledgeable. Friendly and no pushiness to get to buy a vehicle. Would recommend to friends. More

by MARK.SHANSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers

Print
Dec 10, 2023

Shottenkirk Superstore responded

MARK.SHANSTROM, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

November 19, 2023

Dealership Rating
Employee Rating

Yes, wait a little long on getting the paper work done. Love the Kia. Thank you More

by BKA_1_62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan

Print
Nov 20, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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