Carlos Gonzalez | Page 8

Great Experience with a Great Team The entire team made my buying experience a pleasure, and felt genuinely appreciated. From online sales to the in person people to the service team, e The entire team made my buying experience a pleasure, and felt genuinely appreciated. From online sales to the in person people to the service team, everyone was cordial and helpful. Hinden met e on Friday and was extremely knowledgeable about the honda civic hatchback I was interested in. Past dealers would defer to a guide or look online, but Hinden knew everything off the top of his head. Can't recommend DCH enough for anyone looking for their next Honda. More

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Lease review Excellent service from Paul Park and Kevin Kwok from Honda of Paramus. The pricing and service is unmatched here. Would recommend this dealership to e Excellent service from Paul Park and Kevin Kwok from Honda of Paramus. The pricing and service is unmatched here. Would recommend this dealership to everyone. More

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Great experience. Kadir could not have done any better. He gave us the car we wanted, a fair price and a pleasant overall experience. This is Honda number 5 from this dealership, and we drive 1 1/2 hours t He gave us the car we wanted, a fair price and a pleasant overall experience. This is Honda number 5 from this dealership, and we drive 1 1/2 hours to get here. More

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Stress free transaction with Alex Bernabe I recently had a lease transaction with DCH Honda in Paramus and my experience working with Alex was extremely positive from start to finish. It was I recently had a lease transaction with DCH Honda in Paramus and my experience working with Alex was extremely positive from start to finish. It was stress free and painless transaction - no back and forth haggling with price. Alex is very knowledgeable, truthful to his words and friendly. He was not aggressive or pushy at all to make a deal. He took the time to listen to our needs and answered all our questions. I greatly appreciate the honesty and professionalism of Alex as well as Carlos from Finance and the guy from their car specialist department who took the time to walk us through the vehicle features. Thank you! More

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Top notch service The salesman was very nice and very knowledgeable about everything. He help me to pick the car of my color and gave me the price I wanted and also tha The salesman was very nice and very knowledgeable about everything. He help me to pick the car of my color and gave me the price I wanted and also that fit in my budget. I wish everyone good luck and happy business for the years ahead. More

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Happy I am happy for the eight times with this dealership, sales people,service people and financial people do their best offert to satisfy the customer. I am happy for the eight times with this dealership, sales people,service people and financial people do their best offert to satisfy the customer. More

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Very Positive Experience with Outstanding Service I just bought my Honda Odyssey off lease at DCH Paramus Honda and had a very positive experience. My sales consultant was Abel Fermin. He was outsta I just bought my Honda Odyssey off lease at DCH Paramus Honda and had a very positive experience. My sales consultant was Abel Fermin. He was outstanding in all respects. He provided exceptional service, including going out of his way to alter his own work schedule to accommodate mine and always following up with offers of assistance. And, it was a pleasure working with Carlos Gonzalez in the finance department and Peter in the service department as well. The whole team worked together to provide a quick, smooth and painless process. I highly recommend you ask for Abel when you arrive. More

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Crv 2019 Osvandy is the best salesman we met. He was patient and explained all features to me. He asked me to do test drive and explained evrything. He is most Osvandy is the best salesman we met. He was patient and explained all features to me. He asked me to do test drive and explained evrything. He is most knowledgeable and calm person we could have met. Glad we made deal with Paramus Honda. Best dealers ever...love my car More

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completely unresponsive to questions about status of title I purchased a pre owned vehicle on July 2 2019 with cash. As I finalized the deal with the finance department, I was assured that I could pick up the I purchased a pre owned vehicle on July 2 2019 with cash. As I finalized the deal with the finance department, I was assured that I could pick up the title the following week. As of July 30, I still do not have my title, and my temporary plates expire tomorrow. I made numerous calls and emails to the dealer about the status of my title, but no one returns calls about the status of my title and when I will receive it. Is it possible the dealer sold a car to which they do not have the title? Throughout the negotiation, I informed them that the car would be registered in another state, where I would be moving. I cannot register the car without the title. It would seem reasonable that the dealer could give me credible information about the title and when I would receive it, rather than just letting emails and voicemails go unanswered. If the title is being handled by NJ MVC, then at least someone could inform me and advise what to do with my soon to expire temporary plates. I would not recommend this dealer to anyone. Based on this experience, I just bought another car on Carvana. More

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A Great Experience Let me tell you what happened today. I walked into Honda ready to be disappointed because of financial issues. Ramon Fana greeted me as I was walking Let me tell you what happened today. I walked into Honda ready to be disappointed because of financial issues. Ramon Fana greeted me as I was walking up the steps. I told him I was gonna be honest and tell him my issues. He said not to worry and that I would be leaving with a car today. In my mind I said yea right but as the process was going I kept thinking ok we are getting somewhere. Still I was in denial. Ramon said let’s go test drive the car. Once we came back inside, he put his hand out and said congratulations and smiled. I was in shock ready to leave I said no xxxxing way. Carlos Gonzalez in finance department made it even better going over numbers and things that would be happening for me. As i sat in his chair , I told him i don’t know what to say to you but a big thank you. Thank you guys so freaking much. 🖤 More

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