Carlos Gonzalez | Page 7

I was in a difficult situation with a BMW I wasn't happy with I always wanted the Type R civic and Diego and his team at DCH Honda made it happen for me. I wanted a new one but they kept insisting on a cert with I always wanted the Type R civic and Diego and his team at DCH Honda made it happen for me. I wanted a new one but they kept insisting on a certified used Type R. This was the mistake of a life time. They probably just wanted the higher commission for the used one. The 2018 Blue Civic Type R was the absolute worst. I had the car with less than 20k miles and after having it for 5 months the car has been in the shop over 6 weeks. Then I called and emailed the manager Laura she asked me to bring the car to them and that they would put me in a loaner. So I made the 3 hour trip to bring the car to them and after having the car for 10 hours they did nothing to the car nor did they supply me with a car to get back home and they never called me for any update i had to wait and call them 3 times to get an update so I could get home.. I'm extremely disappointed in Honda and do yourself a favor and don't get a car here I would not trust them. To make matters worst the front desk is a joke I came here to go over paperwork and there is 5 people at the front desk and all but 1 was on their phone and no one greeted me until I had to speak up. If this is the type of service they are providing they should just shut down. These experiences were over the course of 3 different visits. More

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My association with DCH Paramus Honda is since 1998.I My association with DCH Paramus Honda is since 1998. I keep returning for an excellent customer care and service. Alex Bernabe (Sales Person) and CJ My association with DCH Paramus Honda is since 1998. I keep returning for an excellent customer care and service. Alex Bernabe (Sales Person) and CJ Slitas (Manager) are great. More

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I went to get my car from this Honda dealership and was attended by Omar. I enjoyed being in a place that made me feel comfortable and Omar was also very professional and attentive to what I was looking fo attended by Omar. I enjoyed being in a place that made me feel comfortable and Omar was also very professional and attentive to what I was looking for. He was very organized, detailed in information and was able to help me find exactly what I was looking for in a car and financially as well. It was very satisfying to see that they were following covid protocols and everything was very clean. Will definitely recommend this dealership and the services of OMAR!!! More

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Great service I was very impressed with the service at DCH. Sales Consultant Leslie Solomon efficiently lined me up with the best deal possible on a 2020 Honda Acco I was very impressed with the service at DCH. Sales Consultant Leslie Solomon efficiently lined me up with the best deal possible on a 2020 Honda Accord. This was my first lease, and he made the process of dealing with my insurance a snap, even joining for the whole call. Likewise finance staff was efficient, professional and super-friendly. I really valued the professionalism and expertise, I really felt like throughout the process the objective was to make sure I was going to be as satisfied as possible with my purchase. Very thankful! More

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DCH Paramus Honda was able to accommodate my needs on very short term notice. Massive shoutout to sales rep Alex Bernabe. Alex was extremely welcoming at a time where we’re all trying to adjust to this n very short term notice. Massive shoutout to sales rep Alex Bernabe. Alex was extremely welcoming at a time where we’re all trying to adjust to this new normal. Alex and everyone else at DCH Paramus Honda made the experience pretty smooth. Having dealt with aggressive finance managers and pushy reps in the past, my time at DCH was a breath of fresh air. I’d highly recommend Alex and the team here, you can trust they’ll take care of you. More

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Alex Bernabe was very professional in dealing with his client. He gives his time and effort 100%. He is very patient and answered all our questions. client. He gives his time and effort 100%. He is very patient and answered all our questions. More

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I went into Paramus Honda looking for a specific car which I was able to drive off with. I’m extremely happy with the service and customer service provided by Alex and Carlos. They worked with me and I which I was able to drive off with. I’m extremely happy with the service and customer service provided by Alex and Carlos. They worked with me and I couldn’t be happier. An A+ effort and I will be only working with Alex going forward! More

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Awesome experience at DCH Paramus Honda! I got my first car here on June 20, 2020 with Hamad Deeb, who walked me through the entire process. He was incredibly knowledgeable and helpful and I would absolute car here on June 20, 2020 with Hamad Deeb, who walked me through the entire process. He was incredibly knowledgeable and helpful and I would absolutely recommend working with him! More

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Very good lease experience at DCH Paramus Honda with Hamad a nd Carlos. They are friendly, professional and patient. I highly recommended to you, it would be your best choice. nd Carlos. They are friendly, professional and patient. I highly recommended to you, it would be your best choice. More

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Katana is a very knowledgeable and personable salesman. He knew exactly what I was looking for and was there to satisfy my needs and work within my budget. He knew exactly what I was looking for and was there to satisfy my needs and work within my budget. More

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