Carlos Hernandez | Page 7

return customer I recently bought my second car from Five Star Ford with the help of Carlos Hernandez. Based on my online research, the dealership had the biggest inv I recently bought my second car from Five Star Ford with the help of Carlos Hernandez. Based on my online research, the dealership had the biggest inventory and best prices as compared to others in the DFW metroplex. Carlos was extremely knowledgeable, friendly, and helpful throughout both car buying experiences. More

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Great experience amazing deal David & Beth, July 11, 2015. F150 Crew Cab XLT Chrome The sales staff was very helpful, honest and really went the extra mile. They didn' David & Beth, July 11, 2015. F150 Crew Cab XLT Chrome The sales staff was very helpful, honest and really went the extra mile. They didn't make crazy statements about what they could do. Rather they took time to listen to what we really wanted and what price range we were staying in. Mark first took us to see some nice certified preowned, and after all the time he spent we left to think it over, was great not to feel pressured. Looked on 5 Stars website and found a new truck for just a few thousand more than pre owned, with $8k in rebates. Carlos got us the keys and we were off to be impressed by all the features. Before we went to finalize the deal in finance Mark showed us many options with down payment we selected, and even calculated the monthly payment. I went to finance thinking "Can things go this smooth?" Or is this when I get the bad news about rates and hard sell about extended warranty. When Tut ran the final numbers they matched to the penny with what we calculated. Tut went through line by line and even listed what we will spend in total interest over life of loan, and everything was EXACTLY what we calculated earlier. I say this so that even if you are not comfortable with all the math you can trust who you are working with, I will be sending friends and family here. More

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Outstanding Service As always I received outstanding service from the staff of Five Star Ford. I want to give high praise to Mr. Carlos Hernandez, Mr. Kenny Wilder, and M As always I received outstanding service from the staff of Five Star Ford. I want to give high praise to Mr. Carlos Hernandez, Mr. Kenny Wilder, and Mr. Jeff Crabtree for there great work in helping me purchase my truck. These men went out of their way to work with me and for me to obtain my truck, always presenting outstanding courtesy, never negative always positive. Mr. Carlos Hernandez working hard to show me the features of the new F-150s, working hard to find the one I wanted, outstanding service will always contact him in the future purchases. Mr. Kenny Wilder, working hard to find the best plan and interest for me. Mr. Jeff Crabtree, working hard to ensure I received all the benefits from Five Star. All very professional and a great reflection of the outstanding service from Sam Pack Five Star Ford! More

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True no hassle car buying experience! Brienna Lopez, Bryan Amason, and Carlos Hernandez are definitely an asset to this dealership. These guys made car buying simple and stress free. Go se Brienna Lopez, Bryan Amason, and Carlos Hernandez are definitely an asset to this dealership. These guys made car buying simple and stress free. Go see them! You will not regret it, they assist you in figuring out what works for you and get hard to work to plug in all the rest. This dealership breathes harmony and good working relationships. Hats off to the Five Star Ford of North Richland Hills family, but special kuddos goes to Brienna, Bryan and Carlos. I will definitely refer friends and family to this dealership and to these three people personally!!! More

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Coming here is the best experience in Car Buying!! Five Star Ford is so friendly and knowledgeable! I was in and out with the price I needed! I will always come here to purchase my vehicles!! Carlos Five Star Ford is so friendly and knowledgeable! I was in and out with the price I needed! I will always come here to purchase my vehicles!! Carlos and Carlton were fantastic!!! More

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First car buying experience Everyone that I came in contact with at five star ford was very professional, helpful and friendly. They listened to my needs and concerns and helped Everyone that I came in contact with at five star ford was very professional, helpful and friendly. They listened to my needs and concerns and helped me feel at ease buying my first car. More

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F150 Pickup I just purchased a small Airstream trailer and was looking for a new pickup to pull the trailer. I started my search at Five Star Ford in Noth Richlan I just purchased a small Airstream trailer and was looking for a new pickup to pull the trailer. I started my search at Five Star Ford in Noth Richland Hills. My experience was was exceptional and my seach ended at Five Star Ford in Noth Richland Hills. Happy Camper RGO More

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My 2nd time and just as great as the 1st I specifically returned to 5 Star Ford due to my previous experience dealing with Carlos Hernadez. Carlos went out of his way to insure that my wife I specifically returned to 5 Star Ford due to my previous experience dealing with Carlos Hernadez. Carlos went out of his way to insure that my wife and I were completely informed about our purchase and made sure we were completely at ease through the process. The experience was like working with a close friend versus a "salesman". Tut Edwards and the "Tutman Experience" was something to behold. Tut was friendly, outgoing, and completely knowledgeable with the total finance process. He worked extremely hard to get me the finance rates needed and made me feel at home through the whole process. 5 Star Ford, Carlos, & Tut have a customer for life. More

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Phenomenal I was looking to trade my first car that happened to be a sports car for a 2014 Ford Focus. Not only was Carlos extremely helpful, he also gave me his I was looking to trade my first car that happened to be a sports car for a 2014 Ford Focus. Not only was Carlos extremely helpful, he also gave me his personal number in case I had any additional questions after I had left. He would follow up with me and see how I was enjoying the car. His service went through the roof. I did not once feel pressured or obligated to sign anything until I felt 100%. If anyone is looking for a Ford, I would highly recommend Carlos Hernandez. More

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The greatest experience I had a wonderful experience working with Carlos Hernandez he was very patient and considerate, I didn't have to wait long at all Carlos, actually wen I had a wonderful experience working with Carlos Hernandez he was very patient and considerate, I didn't have to wait long at all Carlos, actually went out of his way to get the rest of paperwork signed by driving his car to my home so my husband could sign the contract, he went the extra mile for Customer Satisfaction, Carlos is a wonderful sales person and I recommend him to anyone. And for the Financed Manager Mr. Tutman he was awesome too very friendly and will work hard to get you the best deal! More

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