Carlos Herrera | Page 2

I took my 2016 Toyota 4-Runner to Sierra Toyota for servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and f servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and friendly. I did not have a long wait plus I am grateful to Carlos Herrera, Adam Valencia and Steven Vanatta for their excellent customer service. Steven, you should be a teacher because even though I am a 70+ grandmother, I understood your lesson you gave me about using the Navigation system on my Toyota! And thank for your business card in case I should have future questions. Also thanks to the gentleman in the parts department and to the lady at the payment window who were also so very nice (sorry I didn't get your names). I look forward to seeing all of you in the future. More

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Honest, reliable & excellent service of vehicles. Prices are quite good. No real pressure on sales. Prices are quite good. No real pressure on sales. More

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Excellent service every time. Today, Carlos was my advisor and I recommend him as well as everyone who has helped, from start to finish. I'm really glad to have a dependable pla Today, Carlos was my advisor and I recommend him as well as everyone who has helped, from start to finish. I'm really glad to have a dependable place to trust the work done on my Toyotas. More

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Very courteous staff. Service was completed earlier than expected. No upselling or unexpected charges. Inspection results were explained clearly. Service was completed earlier than expected. No upselling or unexpected charges. Inspection results were explained clearly. More

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Took my 2022 Toyota Camry TRD in for service today. Carlos N. Was my service writer super nice guy, service was very quick, the dealership is very nice and clean. Thank you. Carlos N. Was my service writer super nice guy, service was very quick, the dealership is very nice and clean. Thank you. More

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Carlos was friendly and outstanding customer service he deserves a 50% raise for his service deserves a 50% raise for his service More

by rolgeneral Verified Customer Verified Customer

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Why does toyota send me coupons for service I can't use on oil changes that limit to 5 quarts. Why can't service return hub locks. Everytime I come to sservice have to check lug nuts, stem valve covers a on oil changes that limit to 5 quarts. Why can't service return hub locks. Everytime I come to sservice have to check lug nuts, stem valve covers and now I have to check for the lug nut locks was returned. Get your own lug nut locks. I am missing a lug nut since toyota rotated my tires More

by AUBUCHONZ Verified Customer Verified Customer

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Sierra Toyota always provides terrific service. They go out of their way to ensure what I need taken care of gets done. I wouldn’t go anywhere else. They go out of their way to ensure what I need taken care of gets done. I wouldn’t go anywhere else. More

by DawnWeatherman Verified Customer Verified Customer

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Sierra Toyota is wonderful. Their friendliness, knowledge, capability and care and concern about the vehicle and customer is outstanding. I trust them with both of my Toyotas Their friendliness, knowledge, capability and care and concern about the vehicle and customer is outstanding. I trust them with both of my Toyotas and I'm very thankful to have them here! Also, affordability is important and they help with that too. More

by udings Verified Customer Verified Customer

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All associates at Sierra Toyota are so welcoming and personable. I feel very well take care of. personable. I feel very well take care of. More

by TBARNES1952 Verified Customer Verified Customer

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