Carlos Herrera
Carlos Herrera at Sierra Toyota

Carlos Herrera | Page 3

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Carlos Herrera

February 23, 2024

Dealership Rating
Employee Rating

Welcoming staff & right to the point with the service. Mark is amazing! I feel like home when I visit my dealership. And the coffee is superb!! More

by go4772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Retherford , Adam Valencia

Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad you feel at home with us and enjoy our service and coffee.

February 22, 2024

Dealership Rating
Employee Rating

The Service Reps are always friendly and helpful! They always communicate what will take place during the service. More

by RUDIE19641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez , Jared Pangus

Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad our service reps are friendly and keep you informed.

February 20, 2024

Dealership Rating
Employee Rating

Thank you for the great service at Toyota service dept. Carlos was awesome as he got my oil change in and out even when I was delayed in getting there to pick up my vehicle due to my appointment. And a com More

by LJLENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Retherford

Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad Carlos provided great service and made your visit smooth. Your satisfaction is our priority, and we're grateful for your feedback.

February 19, 2024

Dealership Rating
Employee Rating

The service was great. Thank you for the complimentary car wash service. We really appreciate it. More

by mjusa2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Mark Retherford , Nick Kochenderfer, Melanie Tucker, Adam Valencia, Andrea

Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad you enjoyed the service, including the complimentary car wash.

February 19, 2024

Dealership Rating
Employee Rating

I've had a positive experience each time I had my car serviced. Employees are very curteous, informative, and attentive. The wait time is minimal, and I felt comfortable waiting inside the lounge area. I More

by nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Sierra Toyota responded

We strive to provide courteous, informative, and attentive service to all our customers, and we're glad to hear that you found the wait time minimal and felt comfortable in our lounge area. Thank you for recommending us to family and friends!

February 16, 2024

Dealership Rating
Employee Rating

Carlos Herrera took his time explaining everything serviced and related that the Toyota Tacoma was in perfect condition. The service department at Sierra Toyota is number one in our opinion. More

by battlefish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Magana , Jared Pangus

Apr 11, 2024

Sierra Toyota responded

So glad Carlos Herrera took the time to explain everything and ensure your Toyota Tacoma was in perfect shape! Thanks for sharing your experience!

February 08, 2024

Dealership Rating
Employee Rating

Good service and friendly staff and mechanics. Always dependable and professional. I will be back . More

by KEVSTOCKS_99
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 01, 2024

Dealership Rating
Employee Rating

Nice people, polite, gave me good service Reassure that they do it in time and do what my vehicle needed More

by carbi_44_
Recommend Dealer
Yes

Other Employees Tagged: Carlos Herrera

January 26, 2024

Dealership Rating
Employee Rating

Everyone was excellent What else can I say about the service One two three four More

by KOPPERM
Recommend Dealer
Yes

Other Employees Tagged: Carlos Herrera

January 18, 2024

Dealership Rating
Employee Rating

Carlos is fun to work with and very friendly. He explains things and the approximate cost. Good Job Carlos. More

by Rollerprince
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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