Carlos Montero
Carlos Montero at Rivard Buick GMC
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Carlos Montero | Page 2

Sales Consultant

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.7
64 Reviews

Born in Manhattan, NY but a Tampa native since 1997. He has been with Rivard since 2019 and in the business since 2015 with over 20 years of sales experience. Great customer service is his top priority. GM Mark of Excellence accolades for 3 years consecutively. He loves all sports, especially Champa Bay teams! Girl dad of 2 beautiful girls. He works very hard for his family and loves working for a company like Rivard that not only cares for their staff but also love their customers!

Dealership Experience

5 yrs, 1 mo

Industry Experience

9 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.7

64 Reviews

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64 Reviews of Carlos Montero

February 10, 2024

Dealership Rating
Employee Rating

Large inventory of Terrains and a sales force committed to finding exactly what my wife wanted. Job well done! Thank you, RBG. More

by howelltampa
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Castellanos

Feb 13, 2024

Rivard Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 06, 2024

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live in the Kansas City metro area and purchased my 2023 Canyon from Rivard. The entire transaction was completed remotely and I had the car shipped to me via a third-party carrier. Carlos (salesman) and Lu More

by David Edwards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2024

Rivard Buick GMC responded

Thank you for your wonderful feedback, David. We always strive to meet the needs of our customers no matter the situation, and I'm happy to hear Carlos and Luis were able to get you the perfect Canyon even from a distance. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

January 15, 2024

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11 out of 10 couldnt be happier. Ronell and the great people of Rivard GMC Buick will take care you. More

by rexrodgers2000
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Recommend Dealer
Yes
Jan 17, 2024

Rivard Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

December 25, 2023

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Rivard has been offering reduced pricing on all their vehicles. Other dealers have been adding “Market Adjustments” to the MSRP. Rivard offers the best pricing and service in the Tampa area. We had a gre More

by tracermax2402
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Recommend Dealer
Yes
Dec 28, 2023

Rivard Buick GMC responded

Thank you so much for this fantastic review! I appreciate you taking the time to share your experience and for allowing us to show you the Rivard Buick GMC difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

December 25, 2023

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Yes, I went to Rivard to buy a new truck. Carlos showed me what was available, and explained the different trim levels, showed me around the lot until I found the one I wanted. They gave me a More

by jswa3983
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 28, 2023

Rivard Buick GMC responded

What an enjoyable review to read! It is reassuring to know Carlos provided you with a hassle-free and great shopping experience. Rivard Buick GMC’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

December 06, 2023

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Return customer. Just bought my second truck through Rivard and Carlos was my salesman again. Highly recommend. More

by STAN
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Recommend Dealer
Yes
Dec 06, 2023

Rivard Buick GMC responded

Thank you for leaving us this great review, Stan. I am very happy to hear that we could provide you with a second truck buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

November 10, 2023

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David H. was very rude on text messages and we had to go to management about him. We went to Thomas Lin and had a great experience and have recommended him to More

by dahovey84
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Recommend Dealer
Yes

Other Employees Tagged: David Hurley , Thomas Lin

Nov 13, 2023

Rivard Buick GMC responded

Thank you for the great feedback. We appreciate hearing all feedback so we can provide the best service to our customers. Thank you for bringing these issues to our attention. I am glad Thomas was so helpful! Please reach out to me if you have any questions or concerns. We look forward to serving you again. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

October 05, 2023

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Carlos Montero was very professional and knowledgeable salesman. I would recommend him to anyone. I will buy from Rivard again when the need arises. I was also given a fair trade price which was non exist More

by RJB
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Rivard Buick GMC responded

I loved reading this review! Happy customers are our aim, and it appears Carlos really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

October 04, 2023

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Absolutely great experience I would buy another truck from them this is the second truck I have bought since 2011 From James Rivard dealership. More

by jpsericson
Sales Price Transparency
Recommend Dealer
Yes
Oct 06, 2023

Rivard Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second truck buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 26, 2023

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INTEGRITY ISSURE WITH Salesperson and Sales managers. Horrible experience and wouldn't recommend to anyone. If my life depend on me using them or die, I would choose death. More

by lpblessed40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Ramer, Hiram Otero , STEVEN ROYALL (Horrible)

Oct 02, 2023

Rivard Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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