Carlos Murillo
Carlos Murillo at Mac Haik Chevrolet

Carlos Murillo

Express Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
94 Reviews
4.8

94 Reviews

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94 Reviews of Carlos Murillo

September 06, 2025

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Employee Rating

I'm highly disappointed when I came by 9/2 at 8:06PM and Candace M. stated they weren't able to service me for an oil change. I tried calling multiple times before driving from Pearland and no one answered More

by smith.mary1
Recommend Dealer
Yes
Sep 06, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 27, 2025

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Easy in/easy out and service completed within an hour. Dealt with two associates, both get a10. More

by MARK.WITCHER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 18, 2025

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The Service and personnel are great. Completion of work was swift and thorough with no snags. More

by WILLIAMNOWLIN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 16, 2025

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Employee Rating

Muy servicial y muy rápido el servicio, me encanta que se preocupan por sus clientes y le envían recordatorios cuando se acerca el servicio del vehículo. More

by jimenezleo2021
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 03, 2025

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Employee Rating

Thank you so much for checking my warranty, and asking if I would like additional maintenance. I really appreciate you diagnosing my car's issue and getting me back on the road the same day! More

by abbo7044
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 04, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 09, 2025

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Fantastic service department, they were able to fix my tire pressure sensor problem quickly and cost efficient. More

by danield2025
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Recommend Dealer
Yes

March 31, 2025

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The entire staff even though some are new but everyone has a great deal of customer service and I b really appreciate how the information you to what's going on with your vehicle after your service..Thank More

by jocelyn111474
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Recommend Dealer
Yes

March 23, 2025

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Christian G. , Tony and the lady who helped check out were super kind and provided the best customer service! Super grateful for their efforts and of course the re More

by smith.mary1
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Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2025

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Employee Rating

Christian G. , Tony and the lady who helped check out were super kind and provided the best customer service! Super grateful for their efforts and of course the r More

by smith.mary1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Horace Manuel, Scott Johnson, Christian Diaz , Johnny Low, Josh Potts

March 02, 2025

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Employee Rating

It's always a pleasure. They treat you like you're apart of the family. More

by Cynequahoward
Service Price Transparency
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Recommend Dealer
Yes
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