Carlos Orozco

During my time here I’ve experienced nothing but great service from each individual with there hard work to their friendly service I can’t complain at all I wish I can rate you guys more than 5 star !

Helpful 0

Report | Respond | Print

They really went above and beyond to help me get the car I wanted. This is my 3rd Prius from them and I have had great experiences every time.

Helpful 0

Report | Respond | Print

My family and I used to live in CT and started buying our cars from A1, we moved to Virginia many years ago and have still bought our cars from A1! Due to the great customer service we have received and continue to receive we decide to make the 400+ mile drive from VA to CT everytime we need a car. Frank Crisafi is always answering my calls or emails right away and so pleasant to deal with, I can call him with anything and he always remembers me. Carlos in finance is great too! He always explains everything clearly and takes care of any concerns I have. This time we ended up with Eddie as we needed a new Sales person, he was a pleasure to deal with as well.

Helpful 0

Report | Respond | Print

My salesperson, Kevin Wright, was very knowledgeable about the dealership and what it has to offer. He explained all the details of the cars I was interested in.. He was very kind, soft spoken, and patient with me as some of the options we new to me. I purchased a car and am very happy with it.

Helpful 0

Report | Respond | Print

A-1 provided an excellent service. The staffs were friendly, and the helped me choose from so many options that were new to me as a first time auto buyer. I will surely go back to A1

Helpful 0

Report | Respond | Print

My experience at A1 Toyota was great. The two employees my family and I worked with were very professional and kind. I felt at ease throughout the entire process. Both Carlos' carefully explained everything each step of the way and they spoke with honesty. I would return and recommend this dealership to anyone.

Helpful 0

Report | Respond | Print

Through the years, i have dealt with many dealerships as I have purchased vehicles. Most were good, a couple poor. My recent experience at A-1 Toyota in New Haven was on a different level. The dealership is pristine, the people considerate, the process clean and the deal outstanding. From my salesman, Kevin Wright to Mustafa Alsamraie who went over my vehicle with me to the business manager, (I apologize for not getting his name), just good people who treat you like a friend. Good deals can be found as various dealerships but when you cant match one up with a experience like this, it makes a difference. I have always bought a car and tried to maintain the excitement of the moment through the annoying process that usually dampens the experiencing no matter how hard you try. Not in this case, i walked out happy and relaxed. that's saying something. Nice work A-1 and thank you!

Helpful 1

Report | Respond | Print

Mr. Emerson was very helpful and informative. He put us at ease right away and quickly found a car for our needs and financial abilities. Would definitely recommend you ask for him if you visited Toyota A1! Carlos was very friendly and walked us through the buying process with efficient speed. He thoroughly explained everything we needed to know and made sure we were comfortable and confident in our purchase.

Helpful 0

Report | Respond | Print

Purchasing a 2018 RAV-4 at A1 Toyota was a pleasure dealing with Kevin Wright, sales consultant and Gary Dos Reis, sales manager. Kevin was very friendly, knowledgeable and organized. I was never kept waiting through the whole process. The paper work was done by Carlos Orozco, business manager. He was very organized and efficient making the process very smooth. A1 Toyota is an excellent dealership to do business with.

Helpful 0

Report | Respond | Print

They presented numbers in non-forceful way and thoroughly explained figures the degree to which match what in wanted to pay/what I could afford.

Helpful 0

Report | Respond | Print