Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
214 Reviews
4.9

214 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

214 Reviews of Carlos Silvera

October 29, 2025

Dealership Rating
Employee Rating

We are very happy with our purchase of a new Blazer from Colonial West Chevrolet. Robb was great to work with explaining all of the features on the vehicle. This was our 8th vehicle purchase from Colonial W More

by BruinsFan15
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Lane, ROBBY DODD

Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind feedback! I'm delighted to hear that you're happy with your new Chevrolet Blazer and that Robb provided you with excellent service. It means a lot to us that you've chosen Colonial West Chevrolet of Fitchburg for your vehicle purchases multiple times. We look forward to seeing you again for your next vehicle! Enjoy your new ride! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 29, 2025

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Rob was awesome! He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealers More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Linda! I truly appreciate your kind words about Rob and your experience at Colonial West Chevrolet of Fitchburg. I'm thrilled to hear that you are happy with your new vehicle and the service you received. Your recommendation means a lot to us! We look forward to serving you again in the future. Enjoy your new ride! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 28, 2025

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I have bought multiple cars from Bill and he makes the whole car buying process so easy and seamless!! He takes care of everything and makes a sometimes tedious process easy! Colonial west has always been More

by landrya914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Bill has made your car buying experience easy and seamless. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible, and it's great to know we've met your expectations. I appreciate your loyalty, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 09, 2025

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The dealership was clean, quick, and very helpful during the entire process. Everyone there was very nice and always asking if we were all set. More

by logandesruisseaux7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, ROBBY DODD

Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Logan! I'm thrilled to hear that you found Colonial West Chevrolet of Fitchburg to be clean, quick, and helpful throughout your experience. Our team takes pride in providing excellent customer service, and it's great to know that you felt supported during the process. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 02, 2025

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I just bought a car from Ivan and he and the team made the process so easy! More

by Jackie
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas

Oct 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Jackie! I am thrilled to hear that Ivan and our team made your car-buying experience easy and enjoyable. I appreciate your kind words, and we hope to see you again at Colonial West Chevrolet of Fitchburg! Enjoy your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2025

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Vinnie was such a pleasure to work with! He was very knowledgeable and friendly. He was very patient and explained the whole process throughly. Carlos gave us an amazing interest rate on our More

by TW22
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Oct 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind review! I'm thrilled to hear that Vinnie and Carlos made your experience at Colonial West Chevrolet of Fitchburg so positive. It's great to know that their knowledge and support helped you through the process. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 06, 2025

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Fantastic salesman, informative and worked to earn our Business and Trust. So glad we met him and can keep our long chevy ownership history with Colonial West now More

by Rich & Wendy Stevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Jacqueline Quinlan

Sep 06, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback, Rich and Wendy! It’s great to hear that our salesman earned your trust and helped you continue your long Chevrolet ownership history with Colonial West Chevrolet of Fitchburg. We look forward to serving you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

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Professional, courteous, caring , exceptionally well qualified. I have purchased my last three trucks here. It was great when I bought my first one and they keep getting better. Parts and service are th More

by sanofam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jeff Chandler, Maynor Aguilar, Pamela Bussiere , Evan Zukowsk, Eric Phelps Five Stars

Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you've chosen Colonial West Chevrolet of Fitchburg for your last three truck purchases and that your experience continues to improve with each visit. We take pride in our parts and service teams, and we appreciate your recognition of our facility. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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They were fantastic to deal with. Coby was a great salesman and the sales manager really worked with me to get were I wanted to be. More

by Jvanhillo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your glowing review! I'm happy to hear that you had a fantastic experience with Coby and our sales manager at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we’re glad we could help you find what you were looking for. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 23, 2025

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Employee Rating

Working with Colonial West was the best car buying experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there More

by MarieK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Marie, thank you so much for your wonderful review! I'm thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was the best car buying experience you've had. We're especially glad to know that Coby provided you with exceptional service and took the time to answer all your questions. We truly value our customers and aim to make sure everyone feels comfortable and satisfied with their decisions. We look forward to seeing you again soon and hope you’re enjoying your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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