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Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
218 Reviews
4.9

218 Reviews

Write a Review

Dealership Experience

12 yrs, 8 mos

218 Reviews of Carlos Silvera

December 29, 2025

Dealership Rating
Employee Rating

Coby was excellent in every step of the process. He kept us informed every way during the sale, he even reach out several tines to insure we were satisfied. As for the dealership, they were were al More

by Edineen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Coby Smart, Jeff Chandler

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Dec 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Edineen! I'm thrilled to hear that Coby provided you with excellent service throughout your car-buying experience at Colonial West Chevrolet of Fitchburg. It's great to know that you found the process to be the easiest you've ever had. I truly appreciate your recommendation, and we look forward to welcoming you back for any future needs. Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 23, 2025

Dealership Rating
Employee Rating

Excellent! The purchase of a new Colorado went so well. Coby is a gentleman and a good guy! Thank you all! More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Coby Smart

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Dec 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Tim! I'm thrilled to hear that your experience purchasing a new Colorado at Colonial West Chevrolet of Fitchburg was excellent. Coby is indeed a great asset to our team, and we’re glad he made your visit enjoyable. We appreciate your kind words and look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 09, 2025

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Employee Rating

Salesman Vinnie is the absolute best! The service department is also stellar the staff worked hard to get us the car we wanted at an interest rate we could agree with More

by willowtrader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Locher, Pamela Bussiere

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Dec 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Vinnie and our service department were able to assist you in finding the perfect car at a great interest rate. Your satisfaction is our priority at Colonial West Chevrolet of Fitchburg. I appreciate your support, and we hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 08, 2025

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Employee Rating

I was dreading the chore of buying a car. Went to look at the trailblazer on Thursday, and it was parked in my driveway Saturday. Rob was great, and made the whole process so easy. More

by gbenoit82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ROBBY DODD

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Dec 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that your car-buying experience was so smooth and enjoyable, especially with the Trailblazer. Rob and the team at Colonial West Chevrolet of Fitchburg are dedicated to making the process easy for our customers. We appreciate your feedback and hope to see you again in the future! Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 29, 2025

Dealership Rating
Employee Rating

We are very happy with our purchase of a new Blazer from Colonial West Chevrolet. Robb was great to work with explaining all of the features on the vehicle. This was our 8th vehicle purchase from Colonial W More

by BruinsFan15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, ROBBY DODD

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Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind feedback! I'm delighted to hear that you're happy with your new Chevrolet Blazer and that Robb provided you with excellent service. It means a lot to us that you've chosen Colonial West Chevrolet of Fitchburg for your vehicle purchases multiple times. We look forward to seeing you again for your next vehicle! Enjoy your new ride! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 29, 2025

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Employee Rating

Rob was awesome! He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealers More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Geno Neagle, ROBBY DODD

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Oct 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Linda! I truly appreciate your kind words about Rob and your experience at Colonial West Chevrolet of Fitchburg. I'm thrilled to hear that you are happy with your new vehicle and the service you received. Your recommendation means a lot to us! We look forward to serving you again in the future. Enjoy your new ride! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 28, 2025

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Employee Rating

I have bought multiple cars from Bill and he makes the whole car buying process so easy and seamless!! He takes care of everything and makes a sometimes tedious process easy! Colonial west has always been More

by landrya914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

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Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Bill has made your car buying experience easy and seamless. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible, and it's great to know we've met your expectations. I appreciate your loyalty, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 09, 2025

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Employee Rating

The dealership was clean, quick, and very helpful during the entire process. Everyone there was very nice and always asking if we were all set. More

by logandesruisseaux7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, ROBBY DODD

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Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Logan! I'm thrilled to hear that you found Colonial West Chevrolet of Fitchburg to be clean, quick, and helpful throughout your experience. Our team takes pride in providing excellent customer service, and it's great to know that you felt supported during the process. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 02, 2025

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Employee Rating

I just bought a car from Ivan and he and the team made the process so easy! More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas

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Oct 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Jackie! I am thrilled to hear that Ivan and our team made your car-buying experience easy and enjoyable. I appreciate your kind words, and we hope to see you again at Colonial West Chevrolet of Fitchburg! Enjoy your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2025

Dealership Rating
Employee Rating

Vinnie was such a pleasure to work with! He was very knowledgeable and friendly. He was very patient and explained the whole process throughly. Carlos gave us an amazing interest rate on our More

by TW22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Geno Neagle, Vincent Locher

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Oct 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind review! I'm thrilled to hear that Vinnie and Carlos made your experience at Colonial West Chevrolet of Fitchburg so positive. It's great to know that their knowledge and support helped you through the process. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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