Carlos Silvera | Page 3

Awesome Service Department and Advisors. Been going there for service on both cars over 15 years now. Been going there for service on both cars over 15 years now. More

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One of the best experiences. Knowledgeable and on point to answer every question I had. He got it done and I had my truck in no time. Definitely recommending to others. Knowledgeable and on point to answer every question I had. He got it done and I had my truck in no time. Definitely recommending to others. More

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You guys are amazing and geno and alex helped me find the dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. More

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Great experience at Colonial West. Coby, Geno, and Carlos made it such an easy process. Would highly recommend purchasing your next vehicle here! Coby, Geno, and Carlos made it such an easy process. Would highly recommend purchasing your next vehicle here! More

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First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She is a perfect fit for her role as good customer service is so important and she is excellent at it. I was dropping my car off for service the next morning and asked Edison to keep it in the garage overnight. He took it in the garage. A little while later my driver-side mirror was already replaced. Jaqueline is always so kind and helpful in writing up the paperwork. Angie is so wonderful and always makes checkout so easy. Chris was not there, but when he is, he is always so helpful in understanding my needs and explaining every detail of the service and what will be needed next. I am so glad I purchased my Impala from Colonial West. Service and Sales are exceptional. I only wish GM would continue to make the Impala with the large-size engine or maybe put a larger engine in the Malibu. More

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First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She is a perfect fit for her role as good customer service is so important and she is excellent at it. I was dropping my car off for service the next morning and asked Edison to keep it in the garage overnight. He took it in the garage. A little while later my driver-side mirror was already replaced. Jaqueline is always so kind and helpful in writing up the paperwork. Angie is so wonderful and always makes checkout so easy. Chris was not there, but when he is, he is always so helpful in understanding my needs and explaining every detail of the service and what will be needed next. I am so glad I purchased my Impala from Colonial West. Service and Sales are exceptional. I only wish GM would continue to make the Impala with the large-size engine or maybe put a larger engine in the Malibu. More

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My husband and I were very satisfied shopping for our new suv at Colonial West in Fitchburg. suv at Colonial West in Fitchburg. More

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Wonderful people. Really helped me out and went the extra mile too as well. I appreciate these good people. Won’t be buying a car from anywhere else. Really helped me out and went the extra mile too as well. I appreciate these good people. Won’t be buying a car from anywhere else. More

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Excellent customer service. Friendly, knowledgeable staff. Great selection of vehicles. Quick and easy process. I highly recommend this dealership! Friendly, knowledgeable staff. Great selection of vehicles. Quick and easy process. I highly recommend this dealership! More

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All sale and administrative staff are very welcoming. I have been purchasing all my vehicles from this dealership. The staff is very accommodating and knowledgeable. From the first moment you walk in, yo I have been purchasing all my vehicles from this dealership. The staff is very accommodating and knowledgeable. From the first moment you walk in, you are greeted and made to feel like a priority. Will recommend to everyone and continue my business with them. More

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