Carmelo Adorno | Page 4

I have never dealt with a dealership like this one. If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I email If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I emailed management from the GM on down trying to get an answer and never got a response. More

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Dontrell was great. He made buying a new car a very pleasant and easy experience. I think Toyota of Rockwall is light years ahead of any other car dealer I’ve ever been He made buying a new car a very pleasant and easy experience. I think Toyota of Rockwall is light years ahead of any other car dealer I’ve ever been to. More

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Everyone was great in helping getting my Toyota tundra from the salesman to the finance officer it was an amazing experience Toyota of Rockwall is a number one dealership I will be more than glad to refer from the salesman to the finance officer it was an amazing experience Toyota of Rockwall is a number one dealership I will be more than glad to refer my friends to the dealership More

by gilsmith56 Verified Customer Verified Customer

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Everything was great except for the finance team. They just wanted me to sign and made hard to get basic loan info like the APR. When they did, they told me one APR and at the moment of signing it wa They just wanted me to sign and made hard to get basic loan info like the APR. When they did, they told me one APR and at the moment of signing it was different, then they told me it was his mistake because he told me the promo APR but there’s no guarantee I’d qualify for it. In the end I was given the promo APR but the whole experience with the finance team feels like a shark loan experience. Why can’t they just be open with all the info and packages upfront? I just don’t understand that approach, they just put a horrible stain on the great job the sales team did. More

by Artsy67 Verified Customer Verified Customer

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I had a positive experience at Rockwall Toyota. Their customer service was excellent, and they seemed genuine in helping me to find a vehicle at the best price for me. The sales team was easy to wo Their customer service was excellent, and they seemed genuine in helping me to find a vehicle at the best price for me. The sales team was easy to work with, friendly, and they did not try to push upgrades. The financing team was willing to accommodate me and work a deal that made sense. I will purchase again from this dealership in the future. More

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Helpful when trying to buy something site unseen! Paying this much for an unknown is unnerving! They helped make it easy! Paying this much for an unknown is unnerving! They helped make it easy! More

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I have lived in richardson and in near by town's from the mid 1960's and never heard any thing bad about Toyota of Rockwall during that time. Rockwall is not in Dallas County, so the county tax paid didn't g mid 1960's and never heard any thing bad about Toyota of Rockwall during that time. Rockwall is not in Dallas County, so the county tax paid didn't go to pay for all of the way dallas wants to spend the revenue. More

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They make everything in their power to make you feel great and that is what we want. great and that is what we want. More

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No pressure service! Great experience with salesman and all employees! Really enjoyed my overall experience! Great experience with salesman and all employees! Really enjoyed my overall experience! More

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Everyone at Toyota of Rockwall was extremely helpful and professional! Thank you guys, keep up the great work. From sales to the service department you guys handled everything so well and kept me informed a professional! Thank you guys, keep up the great work. From sales to the service department you guys handled everything so well and kept me informed about my vehicle being serviced. Thanks to Benjamin in sales and Kevin & Kasey in the service department. More

by CARRINALERMA Verified Customer Verified Customer

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