Carol Clark-Muniz | Page 11

The service and the people at Rally's BMW is exceptional. The people there make you feel like you're home and with their their professionalism on the work being done I never feel worried about my car being s The people there make you feel like you're home and with their their professionalism on the work being done I never feel worried about my car being service there. More

by Ricky Verified Customer Verified Customer

Report | Print

I think your wait times on simple tasks should be prioritized better. 2 hrs for an oil change 2 hours to change a tire Should be techs designated for big jobs and others for smaller There are t prioritized better. 2 hrs for an oil change 2 hours to change a tire Should be techs designated for big jobs and others for smaller There are too many people in there not doing much. Place is wasting a ton of money on people working not doing anything. More

by dezzy2736 Verified Customer Verified Customer

Report | Print

I’m very happy with the service,is no wait time and I get the car very clean the car very clean More

by suzanaramusevic Verified Customer Verified Customer

Report | Print

Professional, complete, kept me up to date,on time and a pleasure to deal with . pleasure to deal with . More

by NTA Verified Customer Verified Customer

Report | Print

The service manager was very helpful in getting issues resolved quickly and satisfactorily. Would recommend resolved quickly and satisfactorily. Would recommend More

by St57 Verified Customer Verified Customer

Report | Print

Excellent service Carol and Matt and the crew are amazing I would recommend for sure amazing I would recommend for sure More

by RACKERMAN836 Verified Customer Verified Customer

Report | Print

I have watched this dealership, get worse and worse over the years, buying three cars from them, servicing them there. Even as a loyal customer they gouge you for service. Towards the end, they were relega the years, buying three cars from them, servicing them there. Even as a loyal customer they gouge you for service. Towards the end, they were relegated to just oil changes like a glorified Jiffy Lube to me. That’s a shame considering how good the service used to be. Last visit they wanted to charge me hundreds of dollars just to tell me what the malfunction message was for. Just to tell me what it was for! No thanks. I just traded it in for an Audi. You guys need to reevaluate your policies on customer care and remember why people buy a BMW to begin with. More

by GUPPUSMAIL Verified Customer Verified Customer

Report | Print

Always professional. Always a good experience. Although I live near competitor worth the drive to Rallye BMW. Carol is awesome. Always a good experience. Although I live near competitor worth the drive to Rallye BMW. Carol is awesome. More

by CRGarcia Verified Customer Verified Customer

Report | Print

Service is wonderfully and the people at dealership is Is a pleasure to work with when getting your car service. a pleasure to work with when getting your car service. More

by sawyer710 Verified Customer Verified Customer

Report | Print

Very good service, excellent advisor, would recommend your services to future clients, thank you so much for being professionals. your services to future clients, thank you so much for being professionals. More

by jcole9976 Verified Customer Verified Customer

Report | Print