Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 10

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

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960 Reviews of Carol Clark-Muniz

January 19, 2025

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Employee Rating

Excellent in every way. Always stress free and a pleasure bringing my car in for service. Comfortable waiting area. Christopher is an excellent service rep and communicator More

by MICHELENEW2
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

Rallye BMW responded

Michelene, we're delighted to hear that Christopher and the Rallye BMW team made your service visit stress-free and enjoyable. Thank you for sharing your experience with us!

January 18, 2025

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EXCELLENT SERVICE AT RALLYE BMW. The staff was very welcome and professional. No complaints from me More

by jenniferpmbrtn
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Richard Johnson , Kevin Juman, Layla Narvaez, Jason Quillupangui

Jan 20, 2025

Rallye BMW responded

We're delighted to hear you had an excellent experience with our team at Rallye BMW! Thank you for the kind words and support. We look forward to serving you again in the future!

January 13, 2025

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Dorian has always been a 5 star sales person. . He makes the process seamless.. This has been my third car lease with him.. I have been with Rallye even before you moved to Wantsgh.. Service is im More

by REEGIL
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Recommend Dealer
Yes

Other Employees Tagged: James D'Agostino, Daniel Turin

Jan 13, 2025

Rallye BMW responded

We're delighted to hear that Dorian has consistently provided you with a seamless leasing experience at Rallye BMW. Thank you for your continued loyalty and kind words about our service!

January 11, 2025

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Excellent Customer service. I always feel my car is good hands when i take it to Rallye. If, I bring my car in with an issue. The issue is handled to my satisfaction. Thank y More

by DiKnight
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Recommend Dealer
Yes
Jan 13, 2025

Rallye BMW responded

We're delighted to hear that you trust Rallye BMW with your vehicle and are satisfied with our customer service. Thank you for sharing this positive feedback, and we'll be here whenever you need us!

January 09, 2025

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Great service, experienced and courteous staff; dedicated to excellence with commitments to customers; the waiting time is appreciated However the waiting area could be improved, this is a luxury dealershi More

by Attia1
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Recommend Dealer
Yes
Jan 15, 2025

Rallye BMW responded

Thank you for your feedback! We're delighted to hear that our team at Rallye BMW provided excellent service. We appreciate your suggestion regarding the waiting area and will certainly take it into consideration. Your satisfaction is important to us, and we look forward to serving you again!

January 09, 2025

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Very accommodating when I asked for a loaner car. They keep me informed with the status of my car More

by SGONZALES3
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Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Jan 10, 2025

Rallye BMW responded

Here at Rallye BMW, we are always thankful for positive feedback from our customers. Thank you!

January 05, 2025

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Appointments are easy to make with the desired times. Service preformed in promised time and very satisfactory More

by OKMOKEEFE
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jan 06, 2025

Rallye BMW responded

We're delighted to hear that scheduling and service at Rallye BMW met your expectations! Thank you for sharing your positive experience with us.

January 04, 2025

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The dealership has convenient hours. They can usually provide a loaner but that might push out the scheduled service. More

by Joe Evangelist
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams

Jan 06, 2025

Rallye BMW responded

Joe, thanks for sharing your feedback about Rallye BMW. We're glad you find our hours convenient and appreciate your understanding regarding loaner availability. If there's anything else we can do to improve your experience, please let us know!

December 31, 2024

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Rally bmw great! The service manager Chris blanco is the best and m as is the service dept the best . All who work with the service dept. very friendly and polite. More

by JAYSONWALDMAN
Recommend Dealer
Yes

Other Employees Tagged: Kevin Juman, Chris blanco

Dec 31, 2024

Rallye BMW responded

Jayson, thank you for the fantastic feedback! We're delighted to hear that Chris and our service team at Rallye BMW provided such a positive experience. We appreciate your support!

December 29, 2024

Dealership Rating
Employee Rating

Since my last repair of my brake pads and water pump I have been noticing a problem with my interactive screen. It turns off and reboots every 10 minutes. I will stop by on 12/30 to see Bret on this and h More

by CNCHAT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bret Hines

Dec 30, 2024

Rallye BMW responded

Nicholas, I'm sorry to hear about the issue with your interactive screen after your recent repair. We understand how frustrating this must be, and we're eager to resolve it for you during your visit. Please feel free to reach out if you have any questions or need further assistance before then. Thank you, Chris Blanco - Service Manager - 516-833-4862

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