Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 25

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

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960 Reviews of Carol Clark-Muniz

January 28, 2024

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Employee Rating

No complaints. Satisfied every time. Will recommend to friends and family. Attentive and courteous all the time More

by ujkang10
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Service Time
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Recommend Dealer
Yes
Jan 29, 2024

Rallye BMW responded

We're glad to know you've had stellar experiences with us at Rallye BMW! Thanks for recommending us — we appreciate your kind words about our attentive service!

January 23, 2024

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Rallye BMW has always been professional, prompt, and courteous in all of its dealings with me. The staff have been exceptional. More

by GREGSG
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Brandon Tibbals , David Diaz, Adam Romano

Jan 23, 2024

Rallye BMW responded

We're delighted to know that you've consistently had positive experiences with us at Rallye BMW. Our team always aims for professionalism and prompt service, so it's great to see this reflected in your interactions. Thanks for the review!

January 23, 2024

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I went in for and oil change. And no wiper fluid was put on the car. More

by wiLLL333
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Recommend Dealer
No

Other Employees Tagged: Bret Hines, Scott Robinson, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino

Jan 23, 2024

Rallye BMW responded

I am very sorry for any oversight with filling up the wiper fluid in your vehicle. A one-star experience is certainly not the standard we strive for, and I will ensure to address your feedback with the team to help us improve. If you would like to discuss any ongoing matters, please reach out directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 15, 2024

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from the minute i pulled up till i left the service department was very responsive, attentive and respectful. i was very happy with the turn around time and flexibility. More

by johnny.v0
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Recommend Dealer
Yes
Jan 15, 2024

Rallye BMW responded

Johnny, we're glad to know you had a positive experience with our service department at Rallye BMW. We always aim for efficiency and respect in all interactions. Thanks for the feedback!

January 13, 2024

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Professional service. Easy reservation. Great facilities. Car washed after service. Enjoyed walking through the showroom. The coffee set up not very good. More

by NYRIVA
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Jan 15, 2024

Rallye BMW responded

We appreciate your feedback! It's great to know that you found our service professional and facilities enjoyable at Rallye BMW. We'll take note of the coffee setup for future improvements. Thank you!

January 01, 2024

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Great service, great people. They care about you and your vehicle. Couldn’t be happier More

by KENGOULD
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

Jan 02, 2024

Rallye BMW responded

This review is music to our ears! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely!

January 01, 2024

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Carol is a great service advisor. and provided continuous updates while the vehivle was getting serviced. The service technicians also kept updates by sending videos of the vehicle a More

by JNGJNG
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Recommend Dealer
Yes
Jan 02, 2024

Rallye BMW responded

We're glad to know that Carol and our service technicians kept you well-informed during your vehicle's servicing at Rallye BMW. Thanks for sharing this positive feedback!

December 30, 2023

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Exceptional service providing me access to service from a check engine defect warning notice on a Friday and getting me into service, with a BMW loaner car on Monday morning. The car, a 12 year old BMW 335 More

by FRED_ELKIND2000
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco , Matthew Carlson

Jan 02, 2024

Rallye BMW responded

Thanks for recognizing Carol's efforts and for choosing Rallye BMW time and time again, Fred! It's great hearing your 12-year-old BMW 335xi is still running like new - see you down the road!

December 30, 2023

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Everyone from the entree to the service bay and exiting with my vehicle. A special thanks to Carol C. Muniz and Chris Blanco. They are a very important factor for returning to Rallye BMW as well as Nick S More

by xx
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Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Christopher Blanco

Mar 22, 2024

Rallye BMW responded

We're so glad to know that our team, especially Carol, Chris, and Nick made your experience at Rallye BMW a memorable one. We appreciate the kind words and look forward to serving you again in the future!

December 28, 2023

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Carol is the best. She always advises me with the best options. Thank you Carroll More

by MAGGIE Spencer
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Recommend Dealer
Yes
Dec 28, 2023

Rallye BMW responded

Hey Maggie! Thanks for leaving Rallye BMW a five-star review. Carol is an asset to our team, and we'll be sure to pass your kind regards along. See you next time!

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