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Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 26

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

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960 Reviews of Carol Clark-Muniz

December 27, 2023

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This dealer is the one I have been working with in the last 8 years. Most of the time, they didn't let me get upset. Few instances, they reset my personal settings (seat positions etc.); they sometimes di More

by YY185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines , Mitchell Levy, This dealer is the one I have working with the last

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Dec 28, 2023

Rallye BMW responded

We appreciate your loyalty over the past 8 years at Rallye BMW! We're sorry to have upset you on a few occasions, but we'll strive to improve those areas. Thanks for considering us number one among other dealerships - that means a lot!

December 27, 2023

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Wonderful dealership and service looking forward to returning for both service and purchasing far into the future More

by vincent.destefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Frank Trotta , Shane Camacho

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Dec 28, 2023

Rallye BMW responded

We're delighted to know you had a great experience at Rallye BMW! We look forward to serving your automotive needs in the future. Safe travels until we meet again!

December 23, 2023

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She was very cordial, knowledgeable & professional. Kindly have her be my permanent service advisor in the future More

by JOENAN6582
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 24, 2023

Rallye BMW responded

We're glad to know you had an exceptionally positive experience with our service advisor at Rallye BMW. We'll certainly take your request into consideration for future visits! Thanks for trusting us with your business!

December 22, 2023

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A really tremendous dealer experience. Extremely good customer care . Tremendous transparency in the process . A truly well run and customer oriented business. More

by JATKINSON500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta , Shane Camacho

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Dec 22, 2023

Rallye BMW responded

We're delighted to know that you had a positive experience with us at Rallye BMW. Your feedback about our customer care and transparency is greatly appreciated! Thanks for choosing us, we look forward to serving you again in the future.

December 21, 2023

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Performed service. Washed car. In and out quickly. Carol is great to work with. Ok. More

by GN323
Recommend Dealer
Yes

Other Employees Tagged: Lenard Brechner

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Dec 21, 2023

Rallye BMW responded

It's great to hear that Carol took such great care of you! Thank you for choosing Rallye BMW and for sharing your service experience. Safe travels ahead!

December 19, 2023

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Excellent service all the way around. It was a pleasure from the time I brought my car in More

by lisajlanz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, Kezley Martin, Adam Romano

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Dec 19, 2023

Rallye BMW responded

Thank you for reviewing Rallye BMW! We truly appreciate having you as a customer!

December 17, 2023

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Took my X7 there for annual oil service , didn’t get it back for month More

by Big Stace
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Service Time
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Recommend Dealer
No
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Dec 18, 2023

Rallye BMW responded

This isn't the feedback we typically hear and it's hard to know that we let you down. If there is anything that I can do to assist you, please reach out to me. I would be happy to help. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 16, 2023

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Everything was in time, done quickly, even fater than estimated. The place itself is nice and pleasaure to be in. More

by lfeldberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Rallye BMW responded

Thanks for the feedback! We're glad to know that your experience at Rallye BMW was efficient and enjoyable.

December 13, 2023

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Everything was seamless and smooth. Excellent service from beginning to end. Thanks to the team at Rallye - especially Carol! More

by skliris
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Dec 13, 2023

Rallye BMW responded

We're delighted to know that your experience with us at Rallye BMW was seamless and smooth. Carol and the rest of our team appreciate your kind words! Thanks for choosing us, we look forward to serving you again in the future.

December 12, 2023

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ALWAYS EXCELLENT SERVICES, NICE, KNOWLEDGEABLE STAFF. BEING A CUSTOMER FOR RALLYE BMW A CONSIDER IT THE BEST. More

by EMEJIA8844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Christopher Williams, Victoria Sarocco , BERT VARGAS

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Dec 12, 2023

Rallye BMW responded

We're delighted to know you've had consistently excellent experiences with our team at Rallye BMW. Your continued support means a lot to us, and we look forward to serving you in the future!

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