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Carolina Wetzel
Carolina Wetzel | Page 22
Service Advisor
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
549 Reviews
Languages Spoken
English
Spanish
549 Reviews
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549 Reviews of Carolina Wetzel
September 24, 2023
Everyone there is very polite and friendly great customer service. Felipe and Carolina are the best they go an extra mile to help. Thanks guys service. Felipe and Carolina are the best they go an extra mile to help. Thanks guys More
by litoelisa
Verified CustomerOther Employees Tagged: Felipe Alfaro
September 23, 2023
It is my pleasure to submit a review regarding my most recent service visit with my car. Everyone will agree it had been a challenging repair, however the service team from Carolina, to Owen and to Patri recent service visit with my car. Everyone will agree it had been a challenging repair, however the service team from Carolina, to Owen and to Patrick couldn't have been more helpful and determined to resolve the issues with my car. Thanks to them and thanks to the service technicians that solved the problem. My car is running like it's new! Thanks to everyone..see you at my next oil change. More
by g.galligani
Other Employees Tagged: Julia Harskey, Owen Suarez , Patryk Wyrazik, Tasha at the cashiers office
September 18, 2023
Carolina was fantastic. My issue started back in July because my engine light came on. I had the fillet neck replaced which cost me close to $900. I had to bring the car bac My issue started back in July because my engine light came on. I had the fillet neck replaced which cost me close to $900. I had to bring the car back the next day because they didn’t have the part. 3 weeks later the engine light came back on. I brought the car in and they Purge Replaced and System Smoked. No leaks at this time DTC’s cleared. Last Wednesday the engine light came on again. I called and was able to bring my car in that day. Carolina said that they were going to replace the canister, but I would have to bring the car in the next morning because they didn’t have the part. Carolina told me that they were going to warranty it out, so there would be no charge to me. My visit on 08/24/2023 was also warrantee’d out. So far, so good! Everyone at Advantage is great, but Carolina has been great. Even when I bring my car in for oil changes and tire rotations Carolina is nice and gives great customer service. Thank you More
by stinkie43
September 18, 2023
It was very professional Curtis but the only thing I have problem at the time that it took from my car to be ready but the work was perfect thank you problem at the time that it took from my car to be ready but the work was perfect thank you More
by eddieherman1945
Other Employees Tagged: Julia Harskey, Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade , Tom Cederblad
August 28, 2023
The entire process was smooth with no issues. Appointment was easy to make and communication was good. Appointment was easy to make and communication was good. More
by johalloran225
Other Employees Tagged: Felipe Alfaro
August 22, 2023
Work was done quickly and correctly. Carolina was pleasant, helpful, and knowledgeable as always. All and all a very pleasant experience. Carolina was pleasant, helpful, and knowledgeable as always. All and all a very pleasant experience. More
by POLFUSEDJU
Other Employees Tagged: Felipe Alfaro
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