Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 22

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
583 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

583 Reviews

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583 Reviews of Carolina Wetzel

January 09, 2024

Dealership Rating
Employee Rating

Everything was done on time as expected. No issues. All gauges were reset as well. More

by paulbulir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Advantage Chevrolet of Hodgkins responded

Paul, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 06, 2024

Dealership Rating
Employee Rating

great feedback and communication from Carolina the entire way through the process. car came back running in great shape. More

by Avi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! Carolina is a great asset and I am glad to hear she provided an excellent experience for you. I thank you again and I look forward to servicing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 04, 2024

Dealership Rating
Employee Rating

My Go To Place For Vehicle Maintenance and Repairs. Efficient Service with Everything Explained to You. Any and All of My Questions are Always Answered in Terms Which Are Easy to Understand. More

by mchockeymom2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Jan 05, 2024

Advantage Chevrolet of Hodgkins responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We look forward to the opportunity to work with you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 28, 2023

Dealership Rating
Employee Rating

The service at the dealership is second to none. The technicians are thoughtful, and well informed on the latest technology and techniques. More

by bcgorcowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 26, 2023

Dealership Rating
Employee Rating

Communication was great and the repair was quicker than they originally quoted me , great place More

by BRIANZELENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Dec 28, 2023

Advantage Chevrolet of Hodgkins responded

Brian, we strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Advantage Chevrolet of Hodgkins's Service Department. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 25, 2023

Dealership Rating
Employee Rating

I would say it is a good dealer ship. If it had more of a selection to choose from it would be great. Every department is good. If prices or discounts were more affordable it would be eve More

by d.munguia23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 24, 2023

Dealership Rating
Employee Rating

Advantage Chevrolet was great. I needed a battery installed and they were able to get me in the same day. I would take my truck back to get more great service. Keep up the good wor More

by BAYLOCK1
Recommend Dealer
Yes
Dec 26, 2023

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 23, 2023

Dealership Rating
Employee Rating

Pricey, nice service, decent customer service, I like the option of video to see the tech inspecting the vehicle 👍 More

by SOUL1SISTA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 22, 2023

Dealership Rating
Employee Rating

Great service. Would recommend, I have been using their service for years. Nice helpful people. More

by drewbmclaughlin
Recommend Dealer
Yes
Dec 26, 2023

Advantage Chevrolet of Hodgkins responded

Drew, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 15, 2023

Dealership Rating
Employee Rating

Friendly, accommodating. They are there when I need them. I have used them a number of times. More

by JSLONEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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