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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 4

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
556 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

556 Reviews

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556 Reviews of Carolina Wetzel

December 22, 2025

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Employee Rating

Felipe and Carolina were very helpful in being us in a rental so they could inspect our car. More

by Kay81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Dec 22, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Kay! I'm thrilled to hear that Felipe and Carolina provided you with excellent service during your rental process at Advantage Chevrolet of Hodgkins. We hope to assist you again in the future! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

December 02, 2025

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Employee Rating

Everything was nice and easy, all the help that we needed was taken care of More

by bobbyzar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Bobby! I'm thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was nice and easy. Our team is always here to help, and I appreciate your feedback. We look forward to seeing you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

November 29, 2025

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Employee Rating

The representative that assisted me was very professional and fast service with my car. They took care of my fleet vehicle with no problems whatsoever. More

by dawnn.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Dawnn! I'm thrilled to hear that our team provided you with professional and fast service for your fleet vehicle. At Advantage Chevrolet of Hodgkins, we strive to ensure a seamless experience for all our customers. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 28, 2025

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Employee Rating

Love the quick service. Also detail of what's wrong and giving you options and how long it will take. More

by hacysolyque07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm glad to hear that you appreciated the quick service and the detailed explanations provided at Advantage Chevrolet of Hodgkins. Your feedback is invaluable to us. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 26, 2025

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Employee Rating

I went in for a diagnostic due to a check engine light. Was out in less than an hour. The service advisor was nice and helpful. Every time I come for service they’re helpful. More

by brayanjimbo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cardenas

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Nov 26, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind review, Brayan! I'm thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was quick and that our service advisor provided helpful assistance. We appreciate your continued trust in us for your service needs and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 19, 2025

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Employee Rating

the service is great honest if the vehicle needs they will advice you what is more urgent to do first and go from there, everyone is very friendly and professional More

by ecuamex75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I am glad to hear that you found the service at Advantage Chevrolet of Hodgkins to be honest and professional. We strive to provide a friendly atmosphere and prioritize our customers' needs. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 13, 2025

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Employee Rating

They're always very thoughtful and understand how to talk to people without being pushy. I think showing the video of the inspection goes a long way with consumers so they get a first hand look at what's goi More

by ramon6133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cardenas

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Nov 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review, Ramon! I'm glad to hear that you found our team at Advantage Chevrolet of Hodgkins thoughtful and attentive. We believe that transparency, such as sharing inspection videos, helps build trust with our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2025

Dealership Rating
Employee Rating

Great Service! Friendly Staff and Patient Resourceful Representative. Provided Transportation to allow me to go to work. Came to pick up my car without incident More

by favor1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins. It’s fantastic to know that our staff was friendly and resourceful, and that we could assist you with transportation. I appreciate your feedback, and we hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 06, 2025

Dealership Rating
Employee Rating

They doing beautiful job Very good service Very nice people Take take care everything I will back again More

by escobedojorge29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Kathy Reidl, Felipe Alfaro, Paula Sikirica, Owen Suarez, Olga Meza, Pricsila Cabrera

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Nov 06, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, jorge! I appreciate your kind words about the service and the team at Advantage Chevrolet of Hodgkins. I'm glad to hear you had a great experience, and we look forward to welcoming you back again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 25, 2025

Dealership Rating
Employee Rating

They diagnosed the radio issue with my vehicle and ordered a new one. When the new unit arrived they installed it ahead of schedule. It’s been a couple of weeks and everything is working properly. More

by malorkis88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Sergio Andrade

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Oct 25, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm delighted to hear that your radio issue was diagnosed and resolved efficiently. At Advantage Chevrolet of Hodgkins, we strive to provide timely service and ensure our customers are satisfied with their vehicles. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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