Casie Shores
Casie Shores at Big Star Cadillac

Casie Shores | Page 3

Finance Assistant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.6
37 Reviews
4.6

37 Reviews

Write a Review

Dealership Experience

5 yrs, 11 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

37 Reviews of Casie Shores

November 16, 2023

Dealership Rating
Employee Rating

As going into car dealers, I usually try to be prepared with knowing how much I want to pay however Casie Shores made the process really easy. I would say she is amazing person to help find the best deal f More

by king_anthonio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 15, 2023

Dealership Rating
Employee Rating

Casie was a very knowledgeable representative that was empathetic to my needs and wants and helpful in helping me with great service and support. More

by Grahamjacqueline2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco , Michael Pierce

Nov 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 15, 2023

Dealership Rating
Employee Rating

Casie was beyond helpful. She was great at explaining everything, and answering all of our questions. I am very impressed with her knowledge and customer service. 5 stars!!! More

by Leahriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 15, 2023

Dealership Rating
Employee Rating

Great dealership. Casie is so professional and caring. She goes the extra mile in all respects. More

by Debra Shores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 15, 2023

Dealership Rating
Employee Rating

Casie Shores went above and beyond to get our chipping paint repainted and Cadillac paid for half More

by Kim Domingue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Nov 15, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 06, 2023

Dealership Rating
Employee Rating

Bobbie always provides great service whenever I’ve had any issues with my vehicle. Thank you!!! More

by CMWINS321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 22, 2023

Dealership Rating
Employee Rating

It’s a nice atmosphere. With great customer service They are very helpful and kind. More

by roserodriguez45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco, Kelly Wilson

Oct 23, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 17, 2023

Dealership Rating
Employee Rating

Great dealership, made the process easy all the employees are very nice and helpful. <3 More

by Trinity Pierce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Big Star Cadillac responded

Trinity, Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 16, 2023

Dealership Rating
Employee Rating

Big star and my agent Jason are very professional. I had very good experience to get my dream car 2023 Escalade. More

by chengpeng001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland

Oct 16, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 01, 2023

Dealership Rating
Employee Rating

The big star family has been great to me the service department handling my business very professional and the sales lady that I end up talking to the last time I would do business with her again I appr More

by lofton.hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Oct 02, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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