Cassandra Foss
Cassandra Foss at Heritage Mazda of Bel Air

Cassandra Foss

F&I Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

Contact Me
4.9
319 Reviews

Industry Experience

4 yrs, 10 mos

4.9

319 Reviews

Write a Review

319 Reviews of Cassandra Foss

February 24, 2026

Dealership Rating
Employee Rating

All went well gave me a number we could both deal with,my second car from them. My salesman Ken Arment always goes above second car from Ken, great guy to deal with. More

by dpr812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment

February 13, 2026

Dealership Rating
Employee Rating

Very friendly staff, our salesman Ken was easy to work with , very personable and listened to our needs. The entire process was actually enjoyable! More

by SUSANNEHOFMANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment

Feb 16, 2026

Heritage Mazda of Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 13, 2026

Dealership Rating
Employee Rating

Chris Holder was a wonderful rep to work with and made the car buying experience very pleasant. He was very communicative, knowledgable, friendly, and funny! I’ve already recommended him to a friend. Th More

by mollyb0518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Holder

Feb 16, 2026

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2026

Dealership Rating
Employee Rating

Outstanding service all around, the entire team went far and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversatio More

by Eddie Maguire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Heritage Mazda of Bel Air responded

Hi Eddie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 20, 2026

Dealership Rating
Employee Rating

Your warranty certificate is worth less than toilet paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions More

by metingrsy66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stephen Ward, Franklen Lockhart

January 10, 2026

Dealership Rating
Employee Rating

Everyone, especially Ken Arment, was very friendly and informative. Made the buying experience a pleasant one. More

by dawnorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Ryan Bloom

Jan 11, 2026

Heritage Mazda of Bel Air responded

Hello Dawnorn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2026

Dealership Rating
Employee Rating

The dealership is clean and well maintained. The team, particularly Chris Holder and Cassandra, met all of my needs and went above and beyond. Would recommend them to anyone in the market for a More

by beezleywill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Holder

Jan 10, 2026

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2025

Dealership Rating
Employee Rating

Ken was a great instructor on how to use the car. He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up wit More

by GAUTAM.SARIKONDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2025

Dealership Rating
Employee Rating

We had a good experience, however it should not take 6. 5 hours to trade in a leased vehicle. We’ve been Mazda customers for almost 9 years and this was the longest wait time we’ve ever experienced. More

by lcurrie114
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment

Jan 01, 2026

Heritage Mazda of Bel Air responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at 410.638.5679 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.   General Manager, Franklen Lockhart, franklen.lockhart@mileone.com, 410.638.5679

December 22, 2025

Dealership Rating
Employee Rating

Chris was very helpful and knowledgeable about the car we were purchasing. He kept us at ease as car buying can be stressful. More

by meccacthc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2025

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

1
...

Dealership Inventory (358 Vehicles)

used 2017 BMW 230 car, priced at $15,000
2017 BMW 230
used
Midnight Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $49,387
2026 Mazda CX-90
new
Machine Gray Metallic exterior
Unknown
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $31,258
2025 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $34,139
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda Mazda3 car, priced at $25,231
2026 Mazda Mazda3
new
Ceramic Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-30 car
2026 Mazda CX-30
new
Red Crystal exterior
Automatic
All-wheel Drive