Catherine Ferry | Page 5

Overall, an exceptionally good experience. My salesman was very knowledgeable and forthright. It was hard for me to get to the dealership and of their own volition the team did some pleasantly My salesman was very knowledgeable and forthright. It was hard for me to get to the dealership and of their own volition the team did some pleasantly unexpected things to deliver my vehicle. More

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Flemington BMW is a "go to" "A Team" dealership. Having owned 4 BMW's over the years purchased from various dealerships in the NY metro area, I can say that Flemington BMW is an all around top leve Having owned 4 BMW's over the years purchased from various dealerships in the NY metro area, I can say that Flemington BMW is an all around top level BMW dealership. They were very responsive from the Internet initial inquiry response person, Ralph, to meeting with the sales team, Vince the head of sales, and then with my dedicated sales advisor, Tom Terrill. Tom answered all my questions on the test drive and afterwards, there wasn't anything he didn't know about the specs and iDrive 7 software. He made everything very understandable and had some great pointers for how I wanted to use the vehicle features. Cathy the finance manager made the purchase experience painless, and explained everything in a clear understandable manner. More

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The simplest, friendliest and easiest car buying experience ever! The folks at Flemington BMW are wonderful — professional, efficient and focused on serving the customer the best they can. Will be s experience ever! The folks at Flemington BMW are wonderful — professional, efficient and focused on serving the customer the best they can. Will be sure to return for all future BMW purchases! More

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I had a great experience leasing a car at Flemington BMW. Tom Terrill was terrific to work with from test drive through final lease transaction. He answered all my questions and was in close communication tr Tom Terrill was terrific to work with from test drive through final lease transaction. He answered all my questions and was in close communication tracking the status of my car from build through delivery. I highly recommend the dealership - my husband and I have bought or leased several cars with the dealer and always have a good experience. More

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I had the pleasure of working with Michael Franks during my recent purchase of a 2020 X5, and I couldn't be happier with the experience. From the moment I stepped into the dealership, Michael was attentive, my recent purchase of a 2020 X5, and I couldn't be happier with the experience. From the moment I stepped into the dealership, Michael was attentive, knowledgeable, and a true professional. Not only did he take the time to understand my needs and preferences, but he also went above and beyond to ensure that I found the perfect car. His expertise in BMW vehicles was evident as he patiently answered all of my questions and provided valuable insights. One thing that stood out about Michael was his fairness as a dealer. He was transparent throughout the entire process, never pressuring me into making a decision and always giving me the space needed to explore my options. This level of trust made me feel confident in my purchase. Furthermore, I was so impressed with Michael's service that I have already recommended him to several of my friends who are in the market for a new car. I truly believe that he is an asset to the dealership and someone who genuinely cares about his customers' satisfaction. Overall, my car buying event with Michael Franks was a pleasant one. He made the entire process smooth and enjoyable, and I am thrilled with my 2020 X5. If you're in the market for a BMW, I highly recommend reaching out to Michael for an exceptional buying experience. Regards, Michael W Richard More

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Tom Terrill is the best salesman I’ve encountered. He is professional, friendly, and truly knows the cars inside and out. Working with Tom T at Flemington BMW was a phenomenal experience - and I’ll be He is professional, friendly, and truly knows the cars inside and out. Working with Tom T at Flemington BMW was a phenomenal experience - and I’ll be sure to spread the good word. More

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I had a very positive experience with this dealership and my salesman, Michael. The staff was helpful, knowledgeable and low pressured. I felt I got a fair price for the vehicle I bought and for my trade in. my salesman, Michael. The staff was helpful, knowledgeable and low pressured. I felt I got a fair price for the vehicle I bought and for my trade in. I’ll call Michael at Flemington BMW when I’m ready to get my wife a new vehicle in a couple years without hesitation. More

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I purchased an X7 this year and a 535i in 2018. Both purchase were terrific experiences. Agata handled both purchases and was a great help. Both purchase were terrific experiences. Agata handled both purchases and was a great help. More

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Just bought our first EV at Flemington BMW. Our advisor Tom Terrill was very helpful and patient throughout the entire process. He answered all our questions and demonstrated all the features Our advisor Tom Terrill was very helpful and patient throughout the entire process. He answered all our questions and demonstrated all the features of the car to us. All the other people at the dealership were very friendly and not pushy at all. Definitely the best dealership around here. More

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We have made multiple purchases from Flemington BMW and always return due to Tom Terrill and the great service afterward in the Service Dept. We always work with Tom Terrill. He is by far the VERY BEST in always return due to Tom Terrill and the great service afterward in the Service Dept. We always work with Tom Terrill. He is by far the VERY BEST in the business. More

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