Cesar Castillo | Page 7

I bought a vehicle and The night I was test driving it to buy it, a finger button on the steering wheel broke. So the following Saturday I brought it in and they told me that I needed to get a new steering w buy it, a finger button on the steering wheel broke. So the following Saturday I brought it in and they told me that I needed to get a new steering wheel to replace it. They told me because it was $2,300 that they had to get it approved by a manager on Monday. As of this survey, It has been 6 days since that Monday, and I still have not received a call. I called today which is now 7 days since I took my vehicle in, and no one can tell me whether or not steering wheel or anything was actually ordered or done. I am also hoping that the paperwork they said they completed for my new license plate has been done as well because it is now being over 2 weeks and I still not received it after they told me it would only be a couple days. It also took the dealership 10 days to come to my old car but they said they were going to do the day after I bought it. And it was only after the car garage informed me that they were going to start fining me for the vehicle on the property because Elder Ford never picked it up. More

by stcjs02 Verified Customer Verified Customer

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Such an easy process from start to finish. Professional, knowledgeable, and accommodating. This dealership will do everything in their power to get you the car you want at the rates you need. Professional, knowledgeable, and accommodating. This dealership will do everything in their power to get you the car you want at the rates you need. I will always purchase my vehicles from Elder Ford of Tampa! More

by jmallen2020 Verified Customer Verified Customer

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The buying experience was smooth and it was a pleasure working with them. I would absolutely recomend Elder Ford to anyone looking to purchase a vehicle. working with them. I would absolutely recomend Elder Ford to anyone looking to purchase a vehicle. More

by estefano.feliciano Verified Customer Verified Customer

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Great Dealer, I love the great customer service and fast service, in and out Ina few service, in and out Ina few More

by jaygs1225 Verified Customer Verified Customer

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Muy buena atención el señor cesar castillo y si siguen así voy a seguir con ustedes así voy a seguir con ustedes More

by FCARDENAS01 Verified Customer Verified Customer

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Staff was very helpful explaining all the different payment options Talking with the finance Manager was also very helpful Would recommend elder Ford to my friends payment options Talking with the finance Manager was also very helpful Would recommend elder Ford to my friends More

by lyn.benedict Verified Customer Verified Customer

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I had an excellent experience. The staff members Cesar, Robo and David were friendly and knowledgeable. The staff members Cesar, Robo and David were friendly and knowledgeable. More

by jxsos3 Verified Customer Verified Customer

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Was a great experience Cesar and Nobil sales rep was very helpful give me a good deal and I walk out great truck. helpful give me a good deal and I walk out great truck. More

by cmolina5662.cm Verified Customer Verified Customer

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They were very helpful and patient I would definitely recommend more people to go there recommend more people to go there More

by YANDRIELMEJIAS Verified Customer Verified Customer

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Very excellent dealer, a lot experience and knowledge. Grate customer services and very friendly team. Grate customer services and very friendly team. More

by qualityconstruction1180 Verified Customer Verified Customer

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