Cesar Tereso | Page 33

Appointment setup was easily done online. The service it self was completed in a timely manner and the entire experience was very good. The service it self was completed in a timely manner and the entire experience was very good. More

by fnagji Verified Customer Verified Customer

Report | Print

They are always professional and proactive in their communications with their customers. The facility is comfortable and clean. Employees are always pleasant and courteous. communications with their customers. The facility is comfortable and clean. Employees are always pleasant and courteous. More

by kthigpen Verified Customer Verified Customer

Report | Print

Very courteous and helpful. Quite informative when I have questions. Don’t try to upsell you on anything , just do the job and let you go about your life . Also like that I alwa Quite informative when I have questions. Don’t try to upsell you on anything , just do the job and let you go about your life . Also like that I always get the same mechanic . More

by augustwinterfairy Verified Customer Verified Customer

Report | Print

Everyone was very helpful and very friendly. Kept us updated on what was going on. Informed us of what was wrong. Kept us updated on what was going on. Informed us of what was wrong. More

by Nealyates Verified Customer Verified Customer

Report | Print

already did a review. Why do you keep sending review request? already did a review. Why do you keep sending review request Why do you keep sending review request? already did a review. Why do you keep sending review request More

by mike500798 Verified Customer Verified Customer

Report | Print

Ceasar is the best service advisor I’ve ever worked with. Bob Murray’s team is excellent! Ferman BMW is a class act! Bob Murray’s team is excellent! Ferman BMW is a class act! More

by james.hendersoniii Verified Customer Verified Customer

Report | Print

Caesar did great job! He got me in and out of the dealership. Well done He got me in and out of the dealership. Well done More

by denisehofer Verified Customer Verified Customer

Report | Print

Where do I start? Told me they would do a job and then after getting my money for the diagnosis, they aid they wouldn't do the work. Time before that, the technician Told me they would do a job and then after getting my money for the diagnosis, they aid they wouldn't do the work. Time before that, the technician couldn't find the antifreeze leak and he told me that BMW's use antifreeze and you are supposed to have to always add it. Total incompetence and I had to show the leak to the mechanic and he still couldn't accept that he was wrong. From one mechanic to another, you shouldn't be allowed to turn a wrench in a dealership. More

by jkfrnz Verified Customer Verified Customer

Report | Print

Thank you Cesar for your amazing assistance and customer service! Glad my car did not a major issue. Sincerely grateful. service! Glad my car did not a major issue. Sincerely grateful. More

by O.Ott Verified Customer Verified Customer

Report | Print

Fast, honest, fair priced service. Flexible appointment times even open Saturdays. Best BMW dealership in the Tampa Bay area. Flexible appointment times even open Saturdays. Best BMW dealership in the Tampa Bay area. More

by mattsorsok Verified Customer Verified Customer

Report | Print