Dealer Reviews
Cars for Sale
Dealer Log In
Cesar Tereso
880 Reviews
880 Reviews
Write a Review
880 Reviews of Cesar Tereso
February 25, 2019
Yet another great experience Yet another positive experience at the Ferman BMW service center. My car was having mtiple warnings for different systems all of a sudden, late on a F Yet another positive experience at the Ferman BMW service center. My car was having mtiple warnings for different systems all of a sudden, late on a Friday night Jamie got me booked for service and arranged for a loaner on a very busy Saturday morning when my main service advisor Nick Hawk was off. Nick communicated promptly Monday morning with explanation, proposed service and exact estimate. The service was done the same day and another potential issue needing attention in the near future identified. More
by Ellie
Verified CustomerOther Employees Tagged: Nick Hawk , Paul Scaglione, Jamie but not sure of last name
February 22, 2019
Cesar Tereso is the best! Cesar at Frrman BMW is my Service Advisor. He is a true asset to your company and he always gives the best in customer service! He is polite and he Cesar at Frrman BMW is my Service Advisor. He is a true asset to your company and he always gives the best in customer service! He is polite and he is very detailed. I always feel that he cares about my concerns with my vehicle. I would say he is very sincere. The entire BMW service center is a very pleasant experience. I love my BMW but I’m really happy that I go to Ferman BMW. More
by PC
Other Employees Tagged: Karl Alvarez , Phil Bennis, Brandy Kennedy, Alex Senko, Scott in the finance and operations department! He is such a personable man and an asset to Ferman BMW! I will only buy BMW because of people like Cesar, Scott and Karl!
January 31, 2019
service always great service thankyou .i am a canadian and have been going to ferman since i started coming to florida and always had great service always great service thankyou .i am a canadian and have been going to ferman since i started coming to florida and always had great service More
by pmcarnahan2013
January 29, 2019
Awesome service! Excellent service performed in a timely manner. The loaner car was excellent. There was absolutely no pressure to authorize additional service items b Excellent service performed in a timely manner. The loaner car was excellent. There was absolutely no pressure to authorize additional service items beyond what the car was scheduled for. More
by VNASTASI
January 29, 2019
Great Customer Service Very friendly. Explained what was done and anticipated services within the next few months. Did not keep me waiting long. Was fair with the amount of Very friendly. Explained what was done and anticipated services within the next few months. Did not keep me waiting long. Was fair with the amount of time it took to service my vehicle. More
by michele.smith.0325
January 28, 2019
Service experience Everything was done well. Two things would have made my experience much better to deserve 5 stars: 1) a follow-up call regarding display of mileage o Everything was done well. Two things would have made my experience much better to deserve 5 stars: 1) a follow-up call regarding display of mileage on my BMW app was promised a week ago. Have not heard from anyone. 2) More at the detail level - 3 of the 4 tires were missing tire valve stem cap. This should have been replaced. More
by CHAUDHARYRAJ
Other Employees Tagged: Alex Senko
January 28, 2019
Great service experience again Always a pleasure to work with the service department at Ferman BMW. Cesar is helpful, considerate, and professional. Automatic texting of my car Always a pleasure to work with the service department at Ferman BMW. Cesar is helpful, considerate, and professional. Automatic texting of my car status is the way to go!! More
by RDG
Other Employees Tagged: Brian Gains
January 28, 2019
Courteous service Dept I had a leak in my rear tire. It was fully checked by Cesar. He said it was a temperature change that caused my dashboard to say there was a leak. He I had a leak in my rear tire. It was fully checked by Cesar. He said it was a temperature change that caused my dashboard to say there was a leak. He told me to call back if it happens again. 2 days later it happened so I called into service and I was greeted by Cesar and he took car of my problem which was resolved. He was very courteous and efficient. More
by joannedomingo2
Other Employees Tagged: Jamie Annese
January 28, 2019
2nd car taken to Ferman BMW One of the best guest service locations, very comfortable place to wait for service. The wait goes buy quickly because the guest center is so accommod One of the best guest service locations, very comfortable place to wait for service. The wait goes buy quickly because the guest center is so accommodating. More
by m-sport
January 25, 2019
Regular oil change took a whole day even with an appointment My appointment was for 8:30 am. I received a call around 5pm to let me know my vehicle was ready. I informed that it was bit late for me and I will My appointment was for 8:30 am. I received a call around 5pm to let me know my vehicle was ready. I informed that it was bit late for me and I will pick it up tomorrow morning. They told it will be ready with complimentary exterior was and vacuum. Neither was done. More
by R Bhula
Dealership Inventory (234 Vehicles)
