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Cesar Tereso
877 Reviews
877 Reviews
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877 Reviews of Cesar Tereso
January 21, 2019
Brought in for recall Cesar was very professional and helpful with my service. He explained the problems with my vehicle and took care of my issues with check engine light. Cesar was very professional and helpful with my service. He explained the problems with my vehicle and took care of my issues with check engine light. More
by CRUZZIN138
Verified Customer
January 19, 2019
Steve Venden & entire team at Ferman is the BEST!!! Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. H Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. He pays attention to every little detail and stage of process from showing the car to walking you through finance, warranty, service, etc. I love the entire team here! The service department (Jamie, Jami, is also the best in the industry, making sure your you have superior service in as short of time as possible and are committed to making sure your car is at it’s top condition, without recommending unnecessary services or parts. I will continue to go back! More
by mlp6498
Other Employees Tagged: Jamie Annese, Joe Cleaver, Karl Alvarez , Jamie Byrd, Steven Venden
January 18, 2019
Always accommodating James Whaley and the loaner car personnel always manage to accommodate me with a smile and a loaner car even when I arrive close to closing due to my James Whaley and the loaner car personnel always manage to accommodate me with a smile and a loaner car even when I arrive close to closing due to my work schedule. Thanks for your patience Ferman service! More
by MARIACITERONI
Other Employees Tagged: Jimmy Whaley
January 14, 2019
Excellent customer service Caesar was, by far, the best service technician. He was courteous, professional, helpful and knowledgeable. I will be back to this location whenever Caesar was, by far, the best service technician. He was courteous, professional, helpful and knowledgeable. I will be back to this location whenever service is required. More
by DJACK628
January 08, 2019
Always Great Service!! I had my 335is serviced again at Ferman BMW last week. As always, the maintenance team at Ferman was prompt, courteous, and professional. The last tim I had my 335is serviced again at Ferman BMW last week. As always, the maintenance team at Ferman was prompt, courteous, and professional. The last time I went to Ferman for a service a part had broken They didn't even charge me for parts or labor and my car's warranty expired a long time ago! I'll continue to use Ferman BMW for all of my service needs. More
by James
January 07, 2019
Eliminated the vibration in drivetrain! Kyle, Cesar, and Brian worked with BMW engineers for months till they changed the back axles and now a smoorh ride. Hopefully this will aid others in Kyle, Cesar, and Brian worked with BMW engineers for months till they changed the back axles and now a smoorh ride. Hopefully this will aid others in a quicker fix to this problem. Thx for the tenacity to follow through to a successful resolution! Joey More
by wingrider13
Other Employees Tagged: Brian Pelletier, Kyle Silcox, Gary Mack
December 31, 2018
Recall repair Worked performed was only recall. Done sooner than expected. Service was good and so was the communication. Past experience on work performance was Worked performed was only recall. Done sooner than expected. Service was good and so was the communication. Past experience on work performance was good thank you More
by lmc1017
December 31, 2018
Airbag Recall I have been waiting for replacements parts for Taketa Airbags for over one year and I happened to be taking my BMW X3 to fix a blown tire. When we we I have been waiting for replacements parts for Taketa Airbags for over one year and I happened to be taking my BMW X3 to fix a blown tire. When we were getting read to leave I asked Cesar if they had replacement parts and he stated that they did and could replace it when I was available. The service department replace the airbag within 2 hours. Great work and great service. More
by pcosta1
December 27, 2018
Great service! My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is f My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is fully equipped with goodies and coffee. Just a really nice relaxing time makes waiting a piece of cake . More
by hellobeautifulsalon
Other Employees Tagged: Jamie Annese, Joe Cleaver , Kenny Russell
December 25, 2018
Attentive and very responsive Cesar went above and beyond that I could expect in BMW service as I’ve been a long time a BMW customer from NY state. I’m very glad that I found out B Cesar went above and beyond that I could expect in BMW service as I’ve been a long time a BMW customer from NY state. I’m very glad that I found out BMW Ferman in Tampa Bay Area More
by kimhearyum
