Cesar Tereso | Page 76

Ferman BMW great to deal with. Went in for low tire pressure. They found nail and tire needed replacing. As it was late in day was provided with ride home. Car was ready when promi Went in for low tire pressure. They found nail and tire needed replacing. As it was late in day was provided with ride home. Car was ready when promised. Car had even been washed. More

by yankeecowgirl5 Verified Customer Verified Customer

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Excellent dealership Amazing place, thanks to Cesar for his help, very professional team. The car service was completed within the time frame that I was told, thanks Ferma Amazing place, thanks to Cesar for his help, very professional team. The car service was completed within the time frame that I was told, thanks Ferman BMW for the good job More

by vazquesjr Verified Customer Verified Customer

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Friendly and efficient It was effortless. I made the appointment based on a recall and requested a loaner. The appointment was scheduled for early the following week. I was It was effortless. I made the appointment based on a recall and requested a loaner. The appointment was scheduled for early the following week. I was greeted when I arrived and waited in the lounge a shot time until the associate confirmed they would fix the recall items and check a few others that I mentioned. I was given the loaner and left within an hour. I liked the loaner that was brand new! In a day or so the service rep, Cesar called to discuss the additional work I needed and agreed to the price. The following morning I picked up my car without any wait. More

by bonneyread Verified Customer Verified Customer

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Year service They gave me valet service by bringing me a loaner to Tampa. I have been sick and I truly appreciate the way they go above and beyond in their service They gave me valet service by bringing me a loaner to Tampa. I have been sick and I truly appreciate the way they go above and beyond in their service. More

by Ramona Verified Customer Verified Customer

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Excellent service So impressed by this dealership’s service. This is my first BMW and I’m blown away at the difference in how service and staff can vary from dealership So impressed by this dealership’s service. This is my first BMW and I’m blown away at the difference in how service and staff can vary from dealerships and companies. Keep up the excellent service, this is how you keep customers coming back for sales and service 😋 More

by techdayna Verified Customer Verified Customer

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Great service advisor Cesar is always extremely helpful, he goes above and beyond to satisfy customers. He even got me a loaner so I could go shopping on Black Friday. Cesar is always extremely helpful, he goes above and beyond to satisfy customers. He even got me a loaner so I could go shopping on Black Friday. More

by info59 Verified Customer Verified Customer

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Good service, but slow and expensive They do a good job, but they had me waiting for 3 hours, and then they gave me a loaner to be able to work that day. The loaner was a nice touch, but They do a good job, but they had me waiting for 3 hours, and then they gave me a loaner to be able to work that day. The loaner was a nice touch, but I saw many people coming and getting done with their cars and my car was never done (I did have an appointment). Also, I called before to ask for the price of a service without giving my name and I got an estimate, but when I got there they told me it was twice that much. Not sure I want to go back, I might go to a different place next time, don't like to be taken advantage of. The final result of the service was good, though. More

by batelyon Verified Customer Verified Customer

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very professional always treated like a VIP when I bring my car in for service. They always provide a loaner car when needed. Thank you to the service department! always treated like a VIP when I bring my car in for service. They always provide a loaner car when needed. Thank you to the service department! More

by valeriesholtes Verified Customer Verified Customer

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Great service I have been using this dealership for three years. Always friendly and thorough. I will continue to use this dealership and would recommend this deale I have been using this dealership for three years. Always friendly and thorough. I will continue to use this dealership and would recommend this dealership. More

by acatzeyes Verified Customer Verified Customer

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fast and efficient sale Every detsil of service and luxury is extolled in the Ferman bmw family. Quick and courteous attention to every question and driver need. I couldn't b Every detsil of service and luxury is extolled in the Ferman bmw family. Quick and courteous attention to every question and driver need. I couldn't be happier with my BMW and even brag about it to everyone! More

by drwellens2000 Verified Customer Verified Customer

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