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Cesar Tereso
880 Reviews
880 Reviews
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880 Reviews of Cesar Tereso
June 30, 2018
Excellent Service! Cesar went above and beyond to ensure that my experience was excellent! I would highly recommend Ferman BMW! Cesar is a valuable asset to this deale Cesar went above and beyond to ensure that my experience was excellent! I would highly recommend Ferman BMW! Cesar is a valuable asset to this dealership. More
by queensgirl77
Verified Customer
June 29, 2018
Service and tires Cesar was excellent, very professional. By far my best experience at BMW since the day I purchased the vehicle. It would of been nice if I had a loan Cesar was excellent, very professional. By far my best experience at BMW since the day I purchased the vehicle. It would of been nice if I had a loaner available as the service did take much longer than estimated by the scheduler. More
by KAR08213
June 28, 2018
Bmw maintenance and oil change Always a pleasure working with Cesar. I brought car in for oil change near 75k. Work and service was exactly as described no surprises either. Always a pleasure working with Cesar. I brought car in for oil change near 75k. Work and service was exactly as described no surprises either. More
by DEPOE2
June 26, 2018
Service Review Our service advisor staying in continual communication regarding service and time frames. The atomspher of the service center was welcoming and the Our service advisor staying in continual communication regarding service and time frames. The atomspher of the service center was welcoming and the service center ran allowing for efficient pick up and drop off. More
by mitchellbridget
June 25, 2018
Helpful Service Vehicle status showed a tire with low pressure. My service rep handled it for me same day (there was a nail in the tire) while I waited. Vehicle status showed a tire with low pressure. My service rep handled it for me same day (there was a nail in the tire) while I waited. More
by AndrewWeis
June 21, 2018
I’m thankful for Cesar Cesar and the Ferman team are friendly, knowledgeable and their communication is stellar. As a customer in service, I couldn’t ask for anything more. Cesar and the Ferman team are friendly, knowledgeable and their communication is stellar. As a customer in service, I couldn’t ask for anything more. More
by Lizmartin
Other Employees Tagged: Gary Mack, Karl Alvarez
June 21, 2018
My experience with Steve Venden & Ferman BMW Once again I had a very enjoyable, informative and most professional experience with Steve Venden and Ferman BMW - my second car leased with Steve. O Once again I had a very enjoyable, informative and most professional experience with Steve Venden and Ferman BMW - my second car leased with Steve. On Monday, June 18th, I brought my 440i in for service. I leased that car from Steve and Ferman on December 12, 2016, thus was in the middle of a 36 month lease. Our 2 door car needed to be upgraded to a 4 door. While Cesar Tereso (also excellent) was assessing my car for service I took the time to roam the new car lot looking at 4 door models. I asked Tereso not to do anything with the service until I spoke with Steve about a new lease on a 4 door. Long story short, Steve and I arrived at a 2018 540i, beautiful 4 door on the lot with a complete sports package. I had described to Steve exactly what I wanted and he found it - the perfect car for my wife and me. Alpine white with a white leather interior, my wife’s favorite combination. Steve wasted no time - we immediately took a test driver then came back to his office to negotiate a new lease. I added a couple features that we already had on our present car - carbon fiber spoiler and mirror covers. I then had to leave for an appointment but Steve told me he would run the numbers and get back to me soon. I heard from Steve in a couple hours and we quickly consummated the deal. We bought out of our first lease and set up a new 36 month lease for the 540i. Steve would have had the car and paperwork ready the next day but my wife was scheduled for surgery so we met yesterday, Wednesday the 30th at 11:00am. Our new car was completely detailed. Steve even surprised me by having the car already tinted! At 11am yesterday the car was completely ready (a couple items had to be ordered). The car was perfectly detailed. The financing was set up and handled efficiently by Scott Douglas (Spelling). I transferred everything from my 440i to our new 540i. Steve then took the time to completely orient me to the new car, he answered all my questions, set all my personal settings, paired up my phone, etc. In summary, I couldn’t have had a better car buying experience. I have purchased or leased over 30 cars over the years and my 2 best experiences by far have been with Steve Venden and Ferman BMW. He is the best - knowledgeable, professional and low pressure. I could not have been more satisfied with a car buying/leasing experience. I do know from past history that Steve with answer the phone whenever I need him. I do recommend Steve Venden and Ferman BMW to any person interested in a new or pre-owned vehicle. More
by Pete6903
Other Employees Tagged: Steven Venden, Scott Douglas - Finance
June 16, 2018
Amazing service We have had Cesar as our service advisor. Extremely professional, knowledgeable, and great with communication. Could not be more satisfied. If th We have had Cesar as our service advisor. Extremely professional, knowledgeable, and great with communication. Could not be more satisfied. If the problem came back or a related issue arose the service center was quick to respond and resolve the issue. More
by mitchellbridget
June 13, 2018
Cesar provided Excellent service I came in without an appointment because of an emergency situation. Cesar got me right in and was even able to provide me with a loaner. My car was re I came in without an appointment because of an emergency situation. Cesar got me right in and was even able to provide me with a loaner. My car was ready well before I expected. Cesar is the best customer service specialist at Ferman that I have encountered thus far. More
by john@flinjury.com
June 11, 2018
Great place Very friendly and accommodating. Also the waiting lounge is extremely comfortable. This is the 4th visit and I’m always very pleased. They do very g Very friendly and accommodating. Also the waiting lounge is extremely comfortable. This is the 4th visit and I’m always very pleased. They do very good work. More
by jeff_steinhoff
Other Employees Tagged: Jamie Annese
