Dealership Experience
31 yrs, 3 mos
Industry Experience
31 yrs, 3 mos
61 Reviews
Write a Review61 Reviews of Chad Clevenger
April 16, 2024
January 16, 2024
It was a very smooth and easy process. Will definitely be purchasing from Skyline Ford again. Juan, Chad, Francisco, Marc, Octavio and BJ were all great to work with! Diane’s follow up was Will definitely be purchasing from Skyline Ford again. Juan, Chad, Francisco, Marc, Octavio and BJ were all great to work with! Diane’s follow up was also fantastic! More
Other Employees Tagged: Francisco Arias, Octavio Hernandez, Marc Merzenich, Juan Campa , Juan Campa
November 09, 2023
Amazing service team! Vince, John M, Art, are awesome employees! Willie is awesome! Chris H. Brandon Y in part's and Bryan fantastic people! Love the Donofrio's! Vince, John M, Art, are awesome employees! Willie is awesome! Chris H. Brandon Y in part's and Bryan fantastic people! Love the Donofrio's! More
Other Employees Tagged: Jeff White, Matthew Hyatt, Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Nicholas Philips , Vince!
November 03, 2023
Very professional and confident staff. I was kept informed about my recall and it was done in a timely fashion. I would highly recommend Skyline Ford. I was kept informed about my recall and it was done in a timely fashion. I would highly recommend Skyline Ford. More
Other Employees Tagged: Kelley Jones, Matthew Hyatt, Nicholas Philips , Rich Ramsey
August 17, 2023
Took 2 times to fix FORD Recalls. The first one was a 2018 Ford Edge, Took back because someone forgot to plug in a sensor. Pain because I took time off or work. Took 2020 ford bac The first one was a 2018 Ford Edge, Took back because someone forgot to plug in a sensor. Pain because I took time off or work. Took 2020 ford back 2nd time as the Ford transmission recall started leaking. Wasnt able to drive truck for 2 weeks. Service guy wasn't responsive and had to continually call to get updates. After parts department ordered wrong seal I was given a loaner. Then when I picked the truck up I was required to pay 76.00 as Ford would only pay for 6 quarts of fluid and not the 12 that the trans mission requires, I was also required to pay for a filter. This was all part of a FORD recall. I paid and called FORD and after 3 hours was told doesn't pay for oil changes. I explained to her it was a RECALL by Ford. Se Said again that we don't pay for oil changes and I have to deal with the Skyline Ford dealer. WHAT a JOKE on DEALING WITH FORD CUSTOMER SERVICE. You are asking about my experience with skyline. You should ask about my experience with FORD customer care, which I would give NO STARS. Hung up 2 times then hours on hold and then told NO. TESLA is looking better. So the big question is HOW can FORD customer care help. I was a ford employee for years, and we never treated people like this. I know a robot will read this and shread it, but this is my issue. More
Other Employees Tagged: Sage Bass, Gavin Lawson, Nicholas Philips
July 12, 2023
Great service good experience. Will continue to use them for repairs and maintenance of my vehicle Will continue to use them for repairs and maintenance of my vehicle More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, Jim Agur
June 29, 2023
John in service was excellent. Customer service from Chad ( manager) was very rude. My husband and I were so disappointed in how we were treated we were going to take our service Customer service from Chad ( manager) was very rude. My husband and I were so disappointed in how we were treated we were going to take our service elsewhere. But thanks to John he saved the day. Kudos to John and thumbs down to how we were initially treated by others. More
Other Employees Tagged: John Marr
June 23, 2023
I am pleased with their help, and always being available. If I have questions about what they are doing, I always get a clear answer. If I have questions about what they are doing, I always get a clear answer. More
Other Employees Tagged: Sage Bass, Octavio Hernandez, Jeff White, Matthew Hyatt, Arturo Gonzalez, Jim Agur
June 18, 2023
Skyline Ford was exceptional to work with. The process was straightforward and clear. They listened to our questions and offered good information. The process was straightforward and clear. They listened to our questions and offered good information. More
Other Employees Tagged: Marc Merzenich, Juan Campa , David Larson