Chaphan Cramer
Chaphan Cramer at Byers Toyota

Chaphan Cramer

Acquisition Manager/Internet Sales

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.7
21 Reviews
4.7

21 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

Languages Spoken

English English

21 Reviews of Chaphan Cramer

November 29, 2025

Dealership Rating
Employee Rating

We came in close to closing and there team was nothing but professional. They stayed after to help us with a company purchase. 10/10 for customer service would definitely purchase more vehicles from them! More

by BANDTHANDYMENLLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Byers Toyota responded

We are so glad to hear that your entire purchase experience was outstanding! It is wonderful that Greg listened to your needs and found exactly the Subaru Outback you wanted. We are especially happy that he was helpful and efficient for you. Thank you for your kind words, and enjoy your new ride.

November 27, 2025

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It was nice meeting the people at the dealership! Nice working with them! It was nice More

by davidmunce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Byers Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you enjoyed working with our team at the dealership. It was a pleasure meeting you as well. We look forward to seeing you again down the road.

November 19, 2025

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Employee Rating

Shayne was amazing. He was very helpful with explaining all the numbers. Plus the benefit of getting me in to a better car More

by bryanna_sheppard10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shayne Becker

Nov 24, 2025

Byers Toyota responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Shayne provided amazing service and was so helpful in explaining everything. We're especially glad he could get you into a better car. We hope you enjoy your new ride and look forward to seeing you again in the future.

September 27, 2025

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Shayne. Your team with the new integration of technology are the best of the best! Love the speed of service. Thank you for everything! More

by rrhite2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

Byers Toyota responded

Thank you so much for this wonderful feedback! We're thrilled to hear that you're loving the speed of our service with the new technology integration. Our team works hard to provide the best experience possible, and knowing that it's making a difference for you truly makes our day. We appreciate you taking the time to share this with us and look forward to continuing to serve you!

September 25, 2025

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I had a wonderful experience buying my new car. No complaints whatsoever and everything was perfect ! More

by jennajulian3300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Smith, Jeff Caldwell, Amare Pedraza , Amare

Sep 26, 2025

Byers Toyota responded

Thank you so much for taking the time to share your wonderful experience! We're absolutely thrilled that everything went perfectly with your new car purchase. Your satisfaction means the world to us, and we're so glad we could make the process smooth and enjoyable for you. We truly appreciate you choosing us and look forward to serving you again in the future. Safe travels in your new car!

August 01, 2025

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Very helpful the entire way through and did a great job in helping the deal get done. I would definitely buy from them again! More

by shawnmeme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Young, Kyle Cain, Colton Gray , Darryl Becker, Matt Moloney, Holly

Aug 04, 2025

Byers Toyota responded

Thank you so much for your kind words and support! We’re thrilled to hear that we could help ensure the deal went smoothly and that you had a great experience. It means a lot that you’d choose us again. We look forward to working with you in the future!

July 30, 2025

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Best Toyota Dealer on the planet. Everyone is very good with product knowledge and customer service. I’ve bought 5 cars from this dealer and every experience has been fantastic. As lo More

by Isaak Caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Byers Toyota responded

Thank you so much for your incredible feedback and loyalty! It’s always a pleasure to assist you, and we’re honored to have earned your trust over the years. Your recommendation means the world to us, and we’re thrilled to know you’ve had such wonderful experiences with our team. We look forward to helping you with your next Toyota when the time comes!

February 03, 2024

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Employee Rating

This Dealership is terrible! Purchased a vehicle from them and after Two days the car stopped on me. Called the dealership to figure out the repairs, no one would call back. Deal More

by bettinawaters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Dooley, Shayne Becker, Butch Chipps, Jeff Caldwell, Kyle Cain, Dominic Decaro , Shawn Anthony, Darryl Becker, Phil Bickel

Feb 08, 2024

Byers Toyota responded

We're very disappointed to hear about your negative experience with Byers Toyota. Our customers are our top priority and it is never our intention for anyone to feel dissatisfied with their purchase. We are dedicated to providing quality vehicles and excellent customer service, and it seems like we may have fallen short of that for you. We truly apologize for the inconvenience this has caused you. If you would like to discuss your concerns further, please do not hesitate to contact us directly. We would love the opportunity to make things right for you. Thank you for bringing this to our attention, we will use your feedback to improve our services in the future.

January 28, 2024

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Employee Rating

They were very accommodating & helpful throughout the entire purchase. A lot of paperwork was done electronically & they made the process smooth & patiently answered all my questions. More

by jdesantis8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley , Nick Hedges, Matt Moloney

Jan 29, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota, your feedback means the world to us! We're thrilled to know our team provided you with exceptional service and made your car-buying experience smooth and easy. We appreciate your support and hope to see you again in the future for any of your automotive needs. Thank you again, and happy driving!

September 27, 2023

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Great customer service. Love Byers Toyota sales and service. Wonderful job team. I’ll be back. More

by s.mays9176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawna Mays, Josh Lewis, Tyler "Ty" Barlow , Pam Bishop

Sep 28, 2023

Byers Toyota responded

Thank you for taking the time to review Byers Toyota, we appreciate your kind words! It's wonderful to hear that our customer service team exceeded your expectations - we value our customers and strive to provide excellent service with each visit. We look forward to seeing you again soon!

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