Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Charles Draper

Overview Reviews (350) Inventory (134)

Contact Me

View All Employees

< View All Employees

Charles Draper

Used Car Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me

4.3

350 Reviews

Overview Reviews (350) Inventory (134)

4.3

350 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Charles Draper

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

350 Reviews of Charles Draper

September 01, 2025

Dealership Rating

Employee Rating

I’m a first time VW customer . The process was easy and fast. I would definitely recommend them. Dominic was very helpful and personal. He was knowledgeable and answered all of que The process was easy and fast. I would definitely recommend them. Dominic was very helpful and personal. He was knowledgeable and answered all of questions. He is definitely an asset for the company. More

by Peggeg22

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Barnett, Dominic Bailey

Report | Print

Sep 02, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience! We are glad your first visit as a VW customer was smooth and efficient. Dominic will be pleased to hear your kind words, and we appreciate your recommendation of Lakeland Volkswagen. We look forward to seeing you again.

September 01, 2025

Dealership Rating

Employee Rating

I had a standard VW recall and it was handled swiftly! The service staff at Lakeland VW are top notch. The service staff at Lakeland VW are top notch. More

by Dan T

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Diveley, Jeff Arthur, Larry Riddle

Report | Print

Sep 02, 2025 -

Lakeland Volkswagen responded

Thank you Dan! We’re glad to hear your recall was handled quickly and that our service team at Lakeland Volkswagen provided top-notch care. We appreciate your feedback and look forward to serving you again.

August 29, 2025

Dealership Rating

Employee Rating

The whole team from Dominic, Charles and the people who detailed the vehicle did an awesome job. 👍 detailed the vehicle did an awesome job. 👍 More

by rvanden12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominic Bailey

Report | Print

Sep 02, 2025 -

Lakeland Volkswagen responded

Thank you for your feedback! We are thrilled to hear that Dominic, Charles, and our detailing team provided an awesome experience. We appreciate your kind words and support of Lakeland Volkswagen.

August 27, 2025

Dealership Rating

Employee Rating

Great Service! Danny was very nice and easy to talk to. Prices on their website are true. They dont play games. Danny was very nice and easy to talk to. Prices on their website are true. They dont play games. More

by ncarrosso813

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Gonzalez

Report | Print

Aug 28, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience! We’re happy to hear Danny made the process enjoyable and that you found our pricing straightforward and transparent. We truly appreciate your feedback and look forward to assisting you again in the future!

August 26, 2025

Dealership Rating

Employee Rating

Friendly and helpful staff. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. More

by alice_diveley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Diveley, Jeff Arthur, John Sullivan, Larry Riddle, Michelle Barnett

Report | Print

Aug 27, 2025 -

Lakeland Volkswagen responded

Thank you, Alice! We’re happy to hear our team made you feel welcome and that both your past service experience and your new car have been going so well. We appreciate your kind words and look forward to being here for you whenever you need us!

August 26, 2025

Dealership Rating

Employee Rating

I continue to patron laleland vw because of the people who work there. Ashleigh and Saul in service. Dan the master mechanic and Michelle and Dominic in sales. who work there. Ashleigh and Saul in service. Dan the master mechanic and Michelle and Dominic in sales. More

by moyano.lou

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Michelle Barnett, Dominic Bailey

Report | Print

Aug 27, 2025 -

Lakeland Volkswagen responded

Thank you so much, Moyano! It’s wonderful to hear that our team members, including Ashleigh, Saul, Dan, Michelle, and Dominic, have made such a lasting impression on you. We’re grateful for your continued trust in Lakeland VW and look forward to welcoming you back whenever you need us!

Aug 27, 2025 -

moyano.lou responded

I truly recommend lakeland vw because of their friendly and professional staff

August 25, 2025

Dealership Rating

Employee Rating

Really good team, they provide a great service every time! Really smooth and efficient service time! Really smooth and efficient service More

by Luz Aguilar

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 26, 2025 -

Lakeland Volkswagen responded

Thank you so much, Luz! We're thrilled to hear that you've consistently had smooth and efficient experiences with our team. Providing great service every time is exactly what we aim for, and your kind words mean a lot to us. We truly appreciate your support and look forward to seeing you again!

August 18, 2025

Dealership Rating

Employee Rating

Great experience with the dealership and staff! I would return for additional purchases in the future! I would return for additional purchases in the future! More

by DOCMOOSE

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Barnett, Jeffrey Dixon, Danny Gonzalez, Dominic Bailey, Codi McDowell, Tristan Benning

Report | Print

Aug 20, 2025 -

Lakeland Volkswagen responded

Hi, thank you for your feedback. We are thrilled to hear you had a great experience with our team at Lakeland Volkswagen and look forward to assisting you with any future purchases.

August 17, 2025

Dealership Rating

Employee Rating

Great quick professional service good accommodations. Take the shuttle in the new buzz you won’t regret it Take the shuttle in the new buzz you won’t regret it More

by HBXL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Diveley, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Michelle Barnett, Jeffrey Dixon, Danny Gonzalez, Dominic Bailey

Report | Print

Aug 18, 2025 -

Lakeland Volkswagen responded

We’re happy to hear you had a great experience with our fast and professional service! Glad you enjoyed the shuttle in the new Buzz at Lakeland Volkswagen.

August 08, 2025

Dealership Rating

Employee Rating

The sales experience was top notch. Would definitely go back for another car. Thanks Dominic and Lakeland VW! Would definitely go back for another car. Thanks Dominic and Lakeland VW! More

by FULCHERW

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ron Fondaw, Dominic Bailey

Report | Print

Aug 08, 2025 -

Lakeland Volkswagen responded

Thank you for the 5-star review! We're glad to hear your sales experience was top notch. Dominic and the Lakeland VW team appreciate your kind words and look forward to helping you again in the future!

Dealership Inventory (134 Vehicles)

2022 Volkswagen Atlas Cross Sport | used

$27,514

2022 Volkswagen Atlas Cross Sport

used

Deep Black Pearl exterior

Automatic

Front-wheel Drive

$27,514

View Vehicle Details

View Details

2021 Volkswagen Atlas Cross Sport | used

$22,463

2021 Volkswagen Atlas Cross Sport

used

Pure White exterior

Automatic

Front-wheel Drive

$22,463

View Vehicle Details

View Details

2025 Volkswagen Tiguan | new

$33,747

2025 Volkswagen Tiguan

new

Pure White exterior

Automatic

Front-wheel Drive

$33,747

View Vehicle Details

View Details

2025 Volkswagen Taos | new

$31,279

2025 Volkswagen Taos

new

Pure White w/Deep Black Roof exterior

Automatic

Front-wheel Drive

$31,279

View Vehicle Details

View Details

2025 Volkswagen Jetta | new

$28,491

2025 Volkswagen Jetta

new

Opal White Pearl exterior

Automatic

Front-wheel Drive

$28,491

View Vehicle Details

View Details

2025 Volkswagen Tiguan | new

$33,506

2025 Volkswagen Tiguan

new

Platinum Gray Metallic exterior

Automatic

Front-wheel Drive

$33,506

View Vehicle Details

View Details

View All Inventory

Get a $200.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.