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Charles Prayor

Overview Reviews (156)

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Charles Prayor

Charles Prayor | Page 16

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

156 Reviews

Overview Reviews (156)

4.6

156 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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156 Reviews of Charles Prayor

April 15, 2024

Dealership Rating

Employee Rating

Great Service provided during my Car Repair. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. More

by PAMELA3.THOMAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 11, 2024

Dealership Rating

Employee Rating

Texted me about my car and sent a video showing all areas of my car. of my car. More

by Carole

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 09, 2024

Dealership Rating

Employee Rating

Outstanding service I always have an awesome experience. Charles was great at keeping me informed about my truck. I look forward to going back. Charles was great at keeping me informed about my truck. I look forward to going back. More

by Izzy B.

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

April 06, 2024

Dealership Rating

Employee Rating

The oil change I was scheduled for at 1:30 pm had there until 4:00 pm so I really think that was to long until 4:00 pm so I really think that was to long More

by SHANEANT78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 05, 2024

Dealership Rating

Employee Rating

Does a very good job at explaining what's going on as they do things they make sure to communicate every step and why they are doing it they do things they make sure to communicate every step and why they are doing it More

by JUANA.ALFARO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

Apr 05, 2024 -

JUANA.ALFARO responded

charles did a great job communicating everything that was wrong with the vehicle. Impossible reasons on why it happened. overall smooth experience

April 05, 2024

Dealership Rating

Employee Rating

Super service and service personnel. Would recommend to all members of my family. Great experience. Would recommend to all members of my family. Great experience. More

by BARBARA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the recommendation, and have an amazing day!