Charles Suter
Charles Suter at Don Ayres Honda

Charles Suter | Page 6

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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202 Reviews

Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.

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202 Reviews

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202 Reviews of Charles Suter

April 03, 2021

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Process was quick and easy with no hassle! Also look forward to working with their top notch service department for many years to come. Thanks to all who help with our new Van! More

by Chuck S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Baney, Jeremy Sullivan, Matt Walker, Ron Conner , Scott Bianski, Zach Bloom, Zach Chausse, Pete Ort, Tony Vincent

March 30, 2021

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Greg and Bill were amazing to work with, they helped me find the perfect vehicle for me and my girls! I am so appreciative of them! More

by LKnitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cappelli, Greg Henderson , Bill Hulwick

March 29, 2021

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as per usual chuck was the man. The car he worked on was my daughters and I have piece of mind after a trip here for service More

by grandmasterdanlovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 21, 2021

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First oil change & tire rotation on my 2020 HRV.No First oil change & tire rotation on my 2020 HRV. No waiting to get in. Chuck Sister was timely, efficient and answered all my questions. I was in and More

by Penny Alt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 17, 2021

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My 1st car maintenance went well. I had a great experience from the start I parked my car and the service is quick which it makes great. More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 12, 2021

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I have been a customer for many years. Dealership ALWAYS ranks high on my list. The service is always QUALITY, beginning with Chuck Suter I only know Chuck from his services here at Ayres but I consider More

by nshortfamily
Recommend Dealer
Yes

February 26, 2021

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Chuck is amazing and always provides service beyond expectations! The whole team goes above and beyond to make each experience quick and easy. Love Don Ayres Honda! More

by Lewala01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Settle

February 15, 2021

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Chuck always takes care of us, gets us moving fast and even got us a rental car for the day at no charge! Exceptional customer service More

by fitgirlshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 08, 2021

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Chuck is always helpful and honest. I value his opinion. He is a great service advisor. He is very helpful in letting me know what my vehicle needs. More

by Lamstutz222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 29, 2021

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Employee Rating

Chuck Suter is the man! Chuck provided excellent communication and service. He is super friendly and made the service process quick. It was done in less than an hour. More

by Jaren442000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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