Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
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Write a Review202 Reviews of Charles Suter
April 03, 2021
Process was quick and easy with no hassle! Also look forward to working with their top notch service department for many years to come. Thanks to all who help with our new Van! forward to working with their top notch service department for many years to come. Thanks to all who help with our new Van! More
Other Employees Tagged: Shawn Baney, Jeremy Sullivan, Matt Walker, Ron Conner , Scott Bianski, Zach Bloom, Zach Chausse, Pete Ort, Tony Vincent
March 30, 2021
Greg and Bill were amazing to work with, they helped me find the perfect vehicle for me and my girls! I am so appreciative of them! find the perfect vehicle for me and my girls! I am so appreciative of them! More
Other Employees Tagged: Kevin Cappelli, Greg Henderson , Bill Hulwick
March 21, 2021
First oil change & tire rotation on my 2020 HRV.No First oil change & tire rotation on my 2020 HRV. No waiting to get in. Chuck Sister was timely, efficient and answered all my questions. I was in and First oil change & tire rotation on my 2020 HRV. No waiting to get in. Chuck Sister was timely, efficient and answered all my questions. I was in and out in less than an hour. More
March 12, 2021
I have been a customer for many years. Dealership ALWAYS ranks high on my list. The service is always QUALITY, beginning with Chuck Suter I only know Chuck from his services here at Ayres but I consider ranks high on my list. The service is always QUALITY, beginning with Chuck Suter I only know Chuck from his services here at Ayres but I consider him a personal friend. He is maybe the biggest reason I stay with this dealership! More
February 26, 2021
Chuck is amazing and always provides service beyond expectations! The whole team goes above and beyond to make each experience quick and easy. Love Don Ayres Honda! expectations! The whole team goes above and beyond to make each experience quick and easy. Love Don Ayres Honda! More
Other Employees Tagged: Doug Settle
January 29, 2021
Chuck Suter is the man! Chuck provided excellent communication and service. He is super friendly and made the service process quick. It was done in less than an hour. communication and service. He is super friendly and made the service process quick. It was done in less than an hour. More

