Charles Ward

EXCELLENT SERVICE, FAST, RELIABLE, REMEMBERED MY NAME, VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE More

by bodyshop16 Verified Customer Verified Customer

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Awesome awesome awesomeness and so many other things that are in your life and that you are doing are in your life and that you are doing More

by cmfflem03 Verified Customer Verified Customer

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Totally Worth The Drive. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. More

by BENTLEY012262 Verified Customer Verified Customer

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All the attention, from the first day with Keiara it has been incredible, I will continue taking my cars to this location been incredible, I will continue taking my cars to this location More

by Judvv87 Verified Customer Verified Customer

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Communication is outrageously terrible. My car was there for 2 days and I was NEVER contacted about a single thing wrong with my car, or anything. My car was there for 2 days and I was NEVER contacted about a single thing wrong with my car, or anything. More

by srairwalk Verified Customer Verified Customer

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Excellent attention and service and very grateful to Brett for his support and help, thank you very much for everything Brett for his support and help, thank you very much for everything More

by casananeil Verified Customer Verified Customer

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Kiara and the manager were a great help. They did all that they could to help me get my situation taken care of. They did all that they could to help me get my situation taken care of. More

by Amanda Verified Customer Verified Customer

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The greenway Kia on west colonial is awful. I wouldn’t recommend this dealership to anyone who trust the dealer to share accurate information. Because they don’t they hold your car and avoid y I wouldn’t recommend this dealership to anyone who trust the dealer to share accurate information. Because they don’t they hold your car and avoid your calls at all cost. Had my car since 2019 took my car faithful for 4 years they never told me it’s too early for oil change. They always took my money and never educated me that I did not need an oil change and that my car was running low on oil. It took me to go outside of Kia for a oil change to be educated that my car had a leak if it was not for Valvoline telling me they were no longer going to keep putting oil in my car until I had it checked out I would have never got my engine replace the runaround they gave me was unbelievable. I could go on, but I would just stop for now because I feel like the world the whole Orlando Florida needs to know how bad they are and if you are a single mother or a single man or female, don’t go there if you trust me, trusting your dealer, they cannot be trusted and they don’t care nothing about you More

by Lena Verified Customer Verified Customer

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She was very informative she took good care of me and any concerns I had about my vehicle concerns I had about my vehicle More

by SHAW1772 Verified Customer Verified Customer

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On Aug 5, I brought my car in for a windshield wiper repair at 11:30 AM. Tony told me I had to leave my car for days until 3 PM, then updated me at 4 PM that I’d need to bring it back another day. They repair at 11:30 AM. Tony told me I had to leave my car for days until 3 PM, then updated me at 4 PM that I’d need to bring it back another day. They didn’t have the part and were waiting on my warranty. He promised to call me before 1 PM the next day with an update never did. On Aug 15, I got a random text saying an appointment was set for Aug 19 at 9:30 AM no call, no confirmation to check my availability.Mine you that’s 10 days later.Back in Nov 2024, I had a similar bad experience with him (Tony) rushed out, nothing explained about the diagnostics, and the car started making a weird noise on the way home to late to take it back. I called multiple times, spoke to Maria, and was told my advisor would call me back never happened today is August 2025🙂. When I scheduled my appointment this Aug 5 with Maria front desk lady. I specifically said I did NOT want Tony as my advisor yet I still got Tony. I’ve been coming here since 2022 and used to have great experiences, especially with the Haitian advisor with dreadlocks (he transferred) and Advisor Jessica, who always gave updates within the first hour. At this point, I don’t know if this place is under new management now, The communication is terrible and it feels like no one cares about customer concerns anymore. It’s time to take my business elsewhere. More

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