Chege Maina | Page 20

Very Professional Service was done in timely manner and detailed explanation was given what needs to be done for the care of my vehicle. They Vacuumed and Washed my Veh Service was done in timely manner and detailed explanation was given what needs to be done for the care of my vehicle. They Vacuumed and Washed my Vehicle. More

by SATYANDHRA Verified Customer Verified Customer

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Pleasant experience No high pressure sales tactics used. They were very respectful of the online research I I had performed prior to going into the dealership to purchase No high pressure sales tactics used. They were very respectful of the online research I I had performed prior to going into the dealership to purchase a SUV. More

by Happi Customer Verified Customer Verified Customer

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Yvonne was great! She was able to get some additional unexpected work approved which really helped. And all of this happened last Friday, on her day off. Talk about l She was able to get some additional unexpected work approved which really helped. And all of this happened last Friday, on her day off. Talk about loyalty and company commitment. I should be so lucky. The only nagging issue (believe or not, Yvonne) is that heat shield "CLANK" situation, which is still happening today. Maybe we can have another look on my next visit.... More

by Mark Jones Verified Customer Verified Customer

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Very friendly and easy buying experience. Been coming here for many years. Nice to see same faces. Always great experience. Will be back in future, as well. Been coming here for many years. Nice to see same faces. Always great experience. Will be back in future, as well. More

by blcblm84 Verified Customer Verified Customer

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Best dealership and salesman!!! I had been looking for a used Acura RDX and I sent a contact request online. In less than an hour, I received an email reply from CM with the info on I had been looking for a used Acura RDX and I sent a contact request online. In less than an hour, I received an email reply from CM with the info on the RDX I saw online. We visited the dealership that evening and CM was very knowledgeable about the vehicle, their inventory, and financing options. We were back at the dealership the next day buying our dream vehicle! CM and Joey made this process so easy!! They are so much more helpful than the other Acura dealers we had visited. We highly recommend them to anyone looking for their next dream car! Thanks so much guys! Really appreciate you!!! More

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2014 MDX review Yvonne and the team were great, and very professional. They fixed everything I came in for, and recommended a few important service needs based on th Yvonne and the team were great, and very professional. They fixed everything I came in for, and recommended a few important service needs based on the vehicle's mileage at 107K. And Chege is just plain cool. ;-) Thank you. More

by Mark Jones Verified Customer Verified Customer

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Service well done Those involved with the servicing of my car did an excellent job. Very proud of Jackson Acura. I'm impress by the drop off service while my car was be Those involved with the servicing of my car did an excellent job. Very proud of Jackson Acura. I'm impress by the drop off service while my car was being worked on. More

by godfreygad Verified Customer Verified Customer

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Overall Great Experience We had been researching and looking to buy an Acura RDX for a few months and could never quite find the “right one” - then one Friday night we took a We had been researching and looking to buy an Acura RDX for a few months and could never quite find the “right one” - then one Friday night we took a chance and emailed Jackson, a dealership 3 hours away, because they seemed to have a great inventory and just let them know what we were looking for. The next morning I had an email from CM, a sales associate, letting me know that he thought I had a vehicle that would interest me. Because we would be coming from so far away, much of the discussions had to take place over the phone, email and text- and let me tell you, CM was professional and attentive before I even met him. We decided to take a chance and make the trip to test drive the car. From the time we arrived at Jackson Acura we felt welcomed, never rushed, never pressured, and well taken care of. Again, as most discussion/negotiations had taken place prior to our arrival at the dealership, all that was really left to do was test drive the car and decide whether to finance in-house or through my lender (which again, was never pushed either way). Signing the paperwork couldn’t have been any easier- all of our options were clearly explained and presented to us, and Joey made sure to Bob walked us through the features of our new vehicle (well, as many as he could- there are so many and he is so knowledgable... I don’t think that he could have shown us all of them if we had stayed for the whole weekend!) CM and Bob - and the whole Jackson team- deserve a visit if you are in the market for a new or used Acura! More

by jennifervt04 Verified Customer Verified Customer

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Flexible & Excellent Service Chege was very helpful throughout the car buying process and very respectful of our time, which is not how most salesmen/dealerships operate. He made Chege was very helpful throughout the car buying process and very respectful of our time, which is not how most salesmen/dealerships operate. He made sure we had everything we needed to give us the peace of mind before purchasing a CPO Acura RDX. More

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Bought new car Cm was super attentive and helpful and made everything a easy process! Jelly and cm both were extremely helpful and friendly and made it a great exper Cm was super attentive and helpful and made everything a easy process! Jelly and cm both were extremely helpful and friendly and made it a great experience for me. More

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