Cheryl Cooper | Page 22

UPDATE- Check engine light came on TWO days after the UPDATE- Check engine light came on TWO days after the vehicle was bought so now 30 days in, two separate check engine codes and the vehicle was go UPDATE- Check engine light came on TWO days after the vehicle was bought so now 30 days in, two separate check engine codes and the vehicle was gone for 8 days to get fixed. STILL NO RESOLUTION!!!! When somebody says they will call you back, don't count on it!! They're no business ethics at Jim Butler KIA, it is a shame that Jim Butler has such a quality name here in St.louis. Jim Butler KIA is a BUY HERE PAY HERE lot with a fancy building atleast that is the way it is ran. JIM BUTLER DO THE RIGHT THING!!! Update 6/9/2021 The General manager Chris and I spoke on the phone and that I need to come out of pocket for repairs. This place is a absolute joke. CON ARTISTS SCAMMERS!! BEWARE!! Update- 6/10/21 Chris decided to respond to bbb complaint and continues to be completely unprofessional with absolutely no code of ethics and BOLD FACE LIES, he will literally. say any thing to justify his actions completely awful people to do business with. IF THEY CANT BE TRUTHFUL WHEN THE DOCUMENTATION IS RIGHT IN FRONT OF THIER FACE! More

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Not only did I buy my dream car (Telluride SX) but I enjoyed myself while doing it. How many people can say filling out paperwork to buy a new car was enjoyable?! All my thanks goes to Cheryl. She is by enjoyed myself while doing it. How many people can say filling out paperwork to buy a new car was enjoyable?! All my thanks goes to Cheryl. She is by far the best! I would give 20 out of 10 any day. She was accommodating and most of all made it fun for me! She went above and beyond for my family ! I love her energy and would recommend specifically asking for her if you plan on looking for a vehicle at Jim Butler KIA. She is knowledgeable and even stayed late just to teach me everything about the car! I could go on and on about how fantastic she was! More

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This is the 5th car I've bought in my life and by far the best experience I've ever had. Cheryl was amazing! So knowledgeable, kind and hardworking! We could tell she truly cared about our experience at Jim best experience I've ever had. Cheryl was amazing! So knowledgeable, kind and hardworking! We could tell she truly cared about our experience at Jim Butler. I will recommend to everyone to go see Cheryl! More

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Cheryl was very pleasant and made the whole experience very seamless and simple... This is my 3rd car from Jim Butler Kia and if the 1st 2 are any indicator of how this will go I will be a satisfied cu very seamless and simple... This is my 3rd car from Jim Butler Kia and if the 1st 2 are any indicator of how this will go I will be a satisfied customer once again More

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This is our 3rd car we’ve purchased here and each time has been a great experience! Cheryl though, she was the best sales person we’ve had!! has been a great experience! Cheryl though, she was the best sales person we’ve had!! More

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Cheryl is awesome. She found a vehicle that she knew my husband and I would love! Scott made financing easy peasy. Easiest purchase ever. Love Jim Butler Kia. husband and I would love! Scott made financing easy peasy. Easiest purchase ever. Love Jim Butler Kia. More

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Cheryl was great and everything was so easy and painless ! I’m so happy with my price and vehicle I will be shopping here for cars for now on! ! I’m so happy with my price and vehicle I will be shopping here for cars for now on! More

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I just want to say how well I was treated today with my car purchase. I was treated very respectfully and professional. Thanks so much car purchase. I was treated very respectfully and professional. Thanks so much More

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Let me tell you a quick story that probably many of you have lived when buying a new car. Typically you feel pressured and uncomfortable when you’re buying a car. Well, with Cheryl was the complete opposit have lived when buying a new car. Typically you feel pressured and uncomfortable when you’re buying a car. Well, with Cheryl was the complete opposite. She was probably the nicest, funny and friendly person we have ever met. The process was completely amazing, no pressure and she even helped us get a better deal. So yeah, my perception changed and we not only bought one car. We actually bought two new K5!!! And only because we felt so great under Cheryl helping us with everything! Thank you Cheryl!! My next car will be with you again and again and again!! I also want to mention Kenny Kent. He was super amazing too during the process and helped Cheryl too. They make an amazing team!! Way to go!! Oh forgot to mention Scott in the finance department. He was also very personable and funny through the whole process and even told us a couple of great stories!! New Zealand!!! Ask him about Néw Zealand!!! More

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Cheryl could not be nicer, more helpful, and patient. Did not push me to make purchase. And Chris was helpful, too! Great experience. Thanks for everything. not push me to make purchase. And Chris was helpful, too! Great experience. Thanks for everything. More

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