Chris Caracciolo | Page 65

Amazing work from Chris. He went above and beyond on the service. We are so proud to have him as a service advisor. Definitely 6 out of five stars. Hope he continues his kindness and excellent customer serv service. We are so proud to have him as a service advisor. Definitely 6 out of five stars. Hope he continues his kindness and excellent customer service skills. Good job bud. More

by cledo.realtor Verified Customer Verified Customer

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I couldn't have asked for a better Service Manager when I brought my truck in for repair. He was very concerned and kept me informed on the repair progress. The truck was not in for warranty work and I chos brought my truck in for repair. He was very concerned and kept me informed on the repair progress. The truck was not in for warranty work and I chose to go to the recommended car rental agency. CFCJDR paid for the UBER both ways, but I will never go to the Hertz Rental ever again. The Hertz Car Rental is in the Service/New Car area of Tropical Ford in a 10' x 10' room. Although masked, there were 5-6 people at all times in the room and the Hertz staff were very slow and disorganized about getting rental cars. Why do you refer people to the Ford Dealership New Car Showroom? Please use another rental car agency. Hertz is bad for your business. More

by wdanml Verified Customer Verified Customer

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We had Chris who helped us on a recall we had with our car, and he did a great job. Would recommend to family and friends. car, and he did a great job. Would recommend to family and friends. More

by nirsan5 Verified Customer Verified Customer

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Went in due to another place claiming issue with jeep. They verified keep part was good but found two other concerns. Both were covered under my warranty. They verified keep part was good but found two other concerns. Both were covered under my warranty. More

by trubee81 Verified Customer Verified Customer

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Only gave a better star review based on the service team making it up to me by correcting their error and eventually fixing the correct issue. making it up to me by correcting their error and eventually fixing the correct issue. More

by amberhillner Verified Customer Verified Customer

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Great customer service . People in service stations are super cordial and friendly. Very helpful explaining any problem with the car . Im happy im my service! super cordial and friendly. Very helpful explaining any problem with the car . Im happy im my service! More

by nilaalbornoZ Verified Customer Verified Customer

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My service writer Chris listened to my concerns and ensured that they were addressed properly. Chris kept me informed about the progress of my repairs every step of the way. Complimentary UBER kept ensured that they were addressed properly. Chris kept me informed about the progress of my repairs every step of the way. Complimentary UBER kept me from sitting at the dealership. And my vehicle was returned to me washed, something I was not expecting. More

by ltfire85 Verified Customer Verified Customer

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Everyone is really friendly eager to help every time I come by it always leaves a smile on my face thank you for everything looking forward to next time come by it always leaves a smile on my face thank you for everything looking forward to next time More

by wayne pain Verified Customer Verified Customer

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I was very pleased with how smoothly my service appointment went. I was checked in and my Service manager was our to see me in minutes. The process for service is a good one. appointment went. I was checked in and my Service manager was our to see me in minutes. The process for service is a good one. More

by adeleous Verified Customer Verified Customer

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1st time at west colonial location and got the best service and best customer service. I will definitely be coming back when needed. Thank you so much service and best customer service. I will definitely be coming back when needed. Thank you so much More

by paulaborchardt Verified Customer Verified Customer

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